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Compare Freshservice vs BlueCamroo

What is better Freshservice or BlueCamroo? If you’re experiencing a difficult time picking the right Project Management Software product for your circumstances, try to compare and contrast the available software and find out which service offers more positive aspects. For example, here you can examine Freshservice (overall score: 9.4; user rating: 97%) vs.

BlueCamroo (overall score: 7.3; user rating: 100%) for their overall performance. You can even see which one provides more functions that you need or which has more flexible pricing plans for your current budget. Having a clear table to compare their features will significantly increase the chances of finding the right product for your company. Look closely at other aspects of the software such as intuitiveness, flexibility, scalability, and pricing plans.

Users who want to save some time or want a IT Service Management Software recommendation from our experts may want to take a look at these top choices for this year: Freshservice, LiveAgent, Zendesk.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Relationship Management (CRM)
  • Social CRM (SCRM)
  • Project Management (PM)
  • Collaboration
  • Email Marketing
  • Customer Support Management
  • Reports & Dashboards
  • System Support & Documentation
  • Pricing & Invoicing
  • Customization
  • Integrations
  • Tasking
  • Time Tracking
  • Automation
  • BlueCamroo for Mobile Web

Pricing Info

Experience Bluecamroo’s hybrid platform in a just a single, no-nonsense pricing. Get the whole system for just one price. Or you can try Bluecamroo for 14 days absolutely free!

  • $45/user/month or $450/year (get the first two months for free)
  • 2GB storage
  • Unlimited Contacts
  • Unlimited Opportunities
  • Unlimited Projects
  • Unlimited Cases
  • Unlimited Workflows
  • Unlimited External Users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

WSI Milton

Integrations

BlueCamroo supports integrations with the following business systems and applications:

  • Google Drive
  • Google Calendar
  • Gmail
  • Box
  • Hubspot
  • QuickBooks
  • Authorize.Net
  • Chase Paymentech
  • Moneris Solutions
  • PayPal
  • Xero
  • Outlook/Exchange Server

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A hybrid business platform that fuses online CRM, project management, and business automation into a compact and dynamic package.

Company Email

info@bluecamroo.com

Contact No.

Company's Address

3100 Steeles Ave W #400, Concord, ON L4K 3B8, Canada

Every time you pick a solution that you think will work best for your team you shouldn’t simply focus on what professionals have to say about it. Very often personal experience with the solution will vary, depending on specific goals and needs. This is why in our reviews we also provide our User Satisfaction Rating for every service to give you an immediate impression of how real users of Freshservice and BlueCamroo evaluate their experience with the service. Our algorithm is built around complex analysis of product appearances on other websites, social networks as well as blogs, so you will receive a comprehensive and reliable landscape of what other users think about every software. In this case Freshservice got a total satisfaction rating at 97% while for BlueCamroo 100% of people claim they had an enjoyable experience with it.

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