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Compare Freshservice Power-Up for Trello vs AdminiTrack

What is better Freshservice Power-Up for Trello or AdminiTrack? You can use our scoring system to give you a general idea which Customer Support Software product is will work better for your company. For overall product quality, Freshservice Power-Up for Trello earned 8.0 points, while AdminiTrack received 7.4 points. At the same time, for user satisfaction, Freshservice Power-Up for Trello scored N/A%, while AdminiTrack scored N/A%.

Specifics of their features, tools, supported platforms, customer support, and more are provided below to provide you with a more correct comparison. Keep in mind to get only the functions that you need so you don’t waste cash for features that are unnecessary.

We did our best to prepare reviews of all popular IT Service Management Software services offered out there, but among them these three caught our special attention: Samanage, Zendesk, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Fast and Easy Setup
  • Connect Trello Boards To Freshservice
  • Organize and Prioritize Tasks
  • Improved SLA
  • Better Collaboration and Communication

Pricing Info

Contact SoftwareDevTools for basic and enterprise pricing information on their Freshservice Power-Up Trello tool.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Freshservice Power-Up Trello integrates with the following business systems and applications:

  • Freshservice
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A collaboration integration tool that lets users connect, sync, and create their Trello boards in their Freshservice tickets.

Company Email

Contact No.

Company's Address

SoftwareDevTools
Hermosillo, Mexico

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $59.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud-Based System
  • Multi-Project Views
  • Single View Data Display
  • User Level Navigation
  • Project Level Navigation
  • Real-Time Project Statistics
  • Automated Email Notifications
  • Customizable Field Names
  • Task Document Attachment
  • Document Library
  • Custom Report Maker
  • Role-Based Security Controls
  • Export Data Wizard
  • Weekly Automated Export
  • Annual Bulk Export
  • Open API
  • ASMX-Based API
  • Free Upgrade
  • Free Support

Pricing Info

AdminiTrack offers several enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Silver 1 – $59.95/monthly payment

  • 5 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 1GB Attachment Space

Silver 2 – $177/monthly payment

  • 15 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 5GB Attachment Space

Silver 3 – $327/monthly payment

  • 30 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 5GB Attachment Space

Gold 1 – $645/monthly payment

  • 60 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 10GB Attachment Space

Gold 2 – $895/monthly payment

  • 100 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 20GB Attachment Space

Gold 3 – $1,305/monthly payment

  • 150 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 30GB Attachment Space

Platinum 1 – $2,125/monthly payment

  • 2500 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 50GB Attachment Space

Platinum 2 – $4,125/monthly payment

  • 500 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 100GB Attachment Space

Platinum 3 – $8,000/monthly payment

  • 1,000 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 200GB Attachment Space

Titanium – $18,750/monthly payment

  • 2,500 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 500GB Attachment Space

Customers can choose from three billing period options:

  • Monthly License (for North America subscribers only)
  • 6 Month License (with 10% discount)
  • One Year Subscription (with 15% discount)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

AdminiTrack offers an open API and has the capability of seamlessly integrating with an organization’s essential programs.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intuitive web-based issue tracking system.

Company Email

support@adminitrack.com

Contact No.

Company's Address

2221 Peachtree Road NE, Suite D629,
Atlanta, GA 30309,
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

In case you continue having doubts about which service will perform best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular each product is and how wide is its online presence. For example, in case of Facebook Freshservice Power-Up for Trello has 307 likes on their official page while AdminiTrack profile is liked by 74 users.

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