Compare Freshsales vs. Shopseen

There are lots of Sales Software products in the market these days. The ideal way to find out which product fits your needs best is to evaluate them side by side. For example, here you can review Freshsales and Shopseen for their overall score (9.3 vs. 8.0, respectively) or their user satisfaction rating (95% vs. 100%, respectively). You can also review their capabilities and pricing conditions along with other helpful details below. When matching products be sure to compare their related capabilities and mark their differences to get a clearer picture of both deals. Similarly, keep in mind to assess secondary factors including security, backup, ease-of-use, and helpdesk support. We are aware that not all people have enough time to try out a wide range of various services, so we prepared a list of suggestions that you may find useful. Our top selections for the CRM Software category are: Pipedrive, Salesforce CRM, Insightly.





Our Score

Our Score

9.3 ?

Our Score

8.0 ?

Client Experience

Client Experience

95% ?

Client Experience

100% ?




Price Scheme

Free | Monthly payment | Annual Subscription Monthly payment | Annual Subscription

Detailed Review

Product Info

Winner of our 2016 Expert's Choice Award. A quality CRM designed for high-velocity teams to keep track of contacts while solving their inquiries.
Shopseen helps merchants build their eCommerce operations and be successful in their online marketing businesses through efficiency and effective technologies.

Available Devices


Contact Email

Pricing Page

Learn more about Freshsales pricing Learn more about Shopseen pricing

Supported Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

Shopseen integrates with the following business systems and applications:

  • Shopify
  • Etsy
  • Woocommerce
  • eBay
  • Bigcommerce

Phone Number

+1-866-832-3090 +1-415-894-2134


USA, UK, Canada, International, Germany, Spain, France, Italy, Dutch USA, UK, Canada, International

Pricing Plans

Freshsales offers three SMB and enterprise pricing plans, but also a completely free one for startups and small companies. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here.

Here is what you get in each of the plans:

Sprout – Free

  • Leads, Contacts, Accounts & Deals
  • Customizable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk Integration

Blossom – $12/user/month (billed annually)

  • All Sprout Plan Features
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

Garden – $25/user/month (billed annually)

  • All Blossom Plan Features
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

Estate – $49/user/month (billed annually)

  • All Garden Plan Features
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

Shopseen offers 5 enterprise pricing plans to meet the needs of different users, including a free one for startups and small companies. Give the details a look, and select your plan:

Starter – free

  • 1 store
  • Unlimited products
  • 10% fee on Instagram store sales

Small – $29/month

  • 2 stores
  • Unlimited products
  • 5% fee on Instagram store sales

Medium – $79/month

  • 4 stores
  • Unlimited products
  • 3% fee on Instagram store sales

Large – $199/month

  • 8 stores
  • Unlimited products
  • 2% fee on Instagram store sales

Unlimited – $499/month

  • Unlimited stores
  • Unlimited products
  • 1% fee on Instagram store sales


Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automatically Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behaviour-based Segmentation
  • Advanced Lead Scoring
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis,
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Email Metrics,
  • Territory Reports


  • Multi-channel listing
  • Instagram store
  • Social marketing
  • Order management
  • Scheduling
  • Shipping labels
  • Inventory management
  • Email marketing
  • Employee permissions

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business

Support Types

Phone Live Support
Ticket Training

Company's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066

Popular Customers

Forbes, racked, TNMW

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You should pay attention to the fact that while both Freshsales and Shopseen may provide an outstanding range of features every product may be designed for a different business size. If you are studying different apps you should pay attention to a business type they are aimed at. Some functionalities could scale up with no problem for large enterprises but if you run a small or mid-sized company it’s frequently more sensible to refrain paying for customized features that you might never use.