Compare Freshsales vs. Pinpointe

It’s easy to our scoring system to provide you with a general idea which Sales Software product is better for your company. For overall product quality, Freshsales earned 9.5 points, while Pinpointe received 8.4 points. At the same time, for user satisfaction, Freshsales scored 95%, while Pinpointe scored 99%. Specifics of their unique elements, tools, supported platforms, customer support, plus more are provided below to provide you with a more precise review. Remember to choose only the tools that you need to avoid wasting cash for functions that are unnecessary. Our team put a lot of effort to prepare reviews of all popular CRM Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Pipedrive, HubSpot CRM, Freshdesk.





Freshsales screenshot Pinpointe screenshot
Pricing Page


Our Score

9.5 ?

Our Score

8.4 ?

Client Experience

Client Experience

Client Experience

95% ?

Client Experience

99% ?





Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Monthly payment | One-time payment
Complete Review

Complete Review

General Description

General Description

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
A leading email marketing service designed to help business marketers create, automate measure and optimize email campaign results.
Easy Links
OS Supported

OS Supported

Available Plans

Available Plans

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting

Pricing based on the number of Contacts in Pinpointe

  • From: 5,000 Contacts / 40,000 monthly emails
  • Price: $49/month ($42 for 6-month plan)
  • To: 200,000 Contacts / Call the vendor for monthly emails
  • Price: $898/month ($808 for 6-month plan)

For >200,000 subscribers, call the vendor

Pay-as-you-go: Pay per Email (Email Credits)

  • From: 25,000 emails / Unlimited Contacts
  • Price: $245
  • To: 1 million emails / Unlimited Contacts
  • Price: $2,850

Other Services

Dedicated IP Address ($50/month): Customers sending more than 100,000 emails/month regularly should consider a dedicated IP address. This gives you complete control over your own sending reputation.

Pricing Page

Pricing Page

Learn more about Freshsales pricing Learn more about Pinpointe pricing
Available Languages

Available Languages

English, Dutch English, China, Germany, India, Japan


Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

  • Open XML API
  • Salesforce
  • Wordpress
  • Website forms
Prominent Customers

Prominent Customers

Philips, Nikon, Northrop Grumman, Kellogg School of Management
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Phone No.

Phone No.

+1-866-832-3090 1-800-920-7227
Vendor's Address

Vendor's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
Pinpointe On-Demand, Inc., 4601 Lafayette Street, Santa Clara, California 95056-4428


Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

Pinpointe FEATURES

  • ‘Email Marketing in the Cloud‘ – No hardware
  • Advanced Segmenting / Targeting – Better results
  • Behavioral Targeting
  • Bounce Processing
  • Campaign Statistics – Drill-Down
  • Create ‘Drip Marketing’ campaigns – Improved automation
  • De-duplicate, Fix Email List Errors
  • Drag and Drop Surveys
  • Email Inbox Previewer – check before you send
  • Email Split/Multi-Variant Testing
  • Enterprise Edition – Up to 200 users
  • Google Analytics integration
  • HTML Email Templates – Professionally designed
  • Import / Export Data Records
  • RSS Archiving of All Campaigns
  • Save Money – 3 flexible pricing options
  • Segment Your Audience
  • Send Emails ‘On-Behalf-Of’ Someone
  • SPAM Score Checker – Improve email delivery
  • Synchronize with
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Contact Email

Contact Email
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Popular Alternatives

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If you are still having doubts about which solution will work best for your business it may be a sound idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular each product is and how wide is its online presence. For example Freshsales Twitter account has currently 465 followers. At the same time Pinpointe Twitter is followed by 18750 users.