Compare Pinpointe vs. Freshsales

Specific firms demand different types of Sales Software. To find out which service suits you, consider assessing various solutions feature by feature including their terms and pricing. Similarly, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system. The results are: Freshsales (9.0) vs. Pinpointe (8.4) for general quality and efficiency; Freshsales (95%) vs. Pinpointe (99%) for user satisfaction rating. Analyze their strong and weaker points and find out which software is a better option for your company. One simple but effective way is to write the advantages and disadvantages of both solutions side by side and find out which app comes on top. Users who want to save some time or want a CRM Software recommendation from our experts might want to take a look at these top choices for this year: Pipedrive, Salesforce CRM, Insightly.






Our Score

8.4 ?

Our Score

9.3 ?

Customer Experience

Customer Experience

99% ?

Customer Experience

95% ?




Price Scheme

Monthly payment | One-time payment Free | Monthly payment | Annual Subscription

Complete Review


A leading email marketing service designed to help business marketers create, automate measure and optimize email campaign results.
Winner of our 2016 Expert's Choice Award. A quality CRM designed for high-velocity teams to keep track of contacts while solving their inquiries.

Pricing Page

Learn more about Pinpointe pricing Learn more about Freshsales pricing

Company Size

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business

Available Devices


Pricing Info

Pricing based on the number of Contacts in Pinpointe

  • From: 5,000 Contacts / 40,000 monthly emails
  • Price: $49/month ($42 for 6-month plan)
  • To: 200,000 Contacts / Call the vendor for monthly emails
  • Price: $898/month ($808 for 6-month plan)

For >200,000 subscribers, call the vendor

Pay-as-you-go: Pay per Email (Email Credits)

  • From: 25,000 emails / Unlimited Contacts
  • Price: $245
  • To: 1 million emails / Unlimited Contacts
  • Price: $2,850

Other Services

Dedicated IP Address ($50/month): Customers sending more than 100,000 emails/month regularly should consider a dedicated IP address. This gives you complete control over your own sending reputation.

Freshsales offers three SMB and enterprise pricing plans, but also a completely free one for startups and small companies. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here.

Here is what you get in each of the plans:

Sprout – Free

  • Leads, Contacts, Accounts & Deals
  • Customizable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk Integration

Blossom – $12/user/month (billed annually)

  • All Sprout Plan Features
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

Garden – $25/user/month (billed annually)

  • All Blossom Plan Features
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

Estate – $49/user/month (billed annually)

  • All Garden Plan Features
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

Phone No.

1-800-920-7227 +1-866-832-3090

Vendor's Address

Pinpointe On-Demand, Inc., 4601 Lafayette Street, Santa Clara, California 95056-4428 1250, Bayhill Drive Suite 315
San Bruno, CA 94066

Supported Integrations

  • Open XML API
  • Salesforce
  • WordPress
  • Website forms

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training

Email Address

Available Features

Pinpointe FEATURES

  • ‘Email Marketing in the Cloud‘ – No hardware
  • Advanced Segmenting / Targeting – Better results
  • Behavioral Targeting
  • Bounce Processing
  • Campaign Statistics – Drill-Down
  • Create ‘Drip Marketing’ campaigns – Improved automation
  • De-duplicate, Fix Email List Errors
  • Drag and Drop Surveys
  • Email Inbox Previewer – check before you send
  • Email Split/Multi-Variant Testing
  • Enterprise Edition – Up to 200 users
  • Google Analytics integration
  • HTML Email Templates – Professionally designed
  • Import / Export Data Records
  • RSS Archiving of All Campaigns
  • Save Money – 3 flexible pricing options
  • Segment Your Audience
  • Send Emails ‘On-Behalf-Of’ Someone
  • SPAM Score Checker – Improve email delivery
  • Synchronize with

Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automatically Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behaviour-based Segmentation
  • Advanced Lead Scoring
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis,
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Email Metrics,
  • Territory Reports

Prominent Customers

Philips, Nikon, Northrop Grumman, Kellogg School of Management


USA, UK, Canada, China, Germany, India, Japan USA, UK, Canada, International, Germany, Spain, France, Italy, Dutch

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In the event you continue having doubts about which service will be best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular a given product is and how large is its online presence. For example, in case of Facebook Freshsales has 518 likes on their official profile while Pinpointe profile is liked by 716 users.