Compare HotWax Commerce vs. Freshsales

We are here to simplify the process of contrasting Sales Software products for you. For instance, on this page you can examine the overall performance of Freshsales (9.5) and compare it with the overall performance of HotWax Commerce (8.0). You may also match their overall user satisfaction rating: Freshsales (95%) vs. HotWax Commerce (99%). What’s more, research their functions in detail to find out which product can better tackle your company’s needs. In general, any business solution should allow you to quickly view the big picture, all the while allowing you easy access to the details. In the event you have to quickly locate the optimal CRM Software according to our experts we recommend you try out the following services: HubSpot CRM, Salesforce CRM, Freshdesk.

HotWax Commerce




HotWax Commerce screenshot Freshsales screenshot
Pricing Details


Our Score

8.0 ?

Our Score

9.7 ?

Client Experience

Client Experience

Client Experience

99% ?

Client Experience

95% ?



by quote


Price Scheme

Price Scheme

Quote-based Free | Monthly payment | Annual Subscription
Detailed Review

Detailed Review

Product Info

Product Info

HotWax Commerce is an end-to-end digital commerce platform powering organizations with one affordable system that unifies operations.
Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
Useful Links


With HotWax Commerce, users can run many standard business process requirements with minimal development, and making use of their standard applications and services. The system offers open API, and it is flexible enough to allow undisturbed extension of its core functionality, including the chance to integrate with all third-party systems ( and PayPal, for instance) and to create custom applications.

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Languages

Available Languages

English English, German, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Swedish
Pricing Details

Pricing Details

Learn more about HotWax Commerce pricing Learn more about Freshsales pricing
Available Devices

Available Devices

Prominent Clients

Prominent Clients

SPEL Technologies, Skootz, Scarpa
Cost Details

Cost Details

HotWax Commerce offers a perpetual license option as well as a SaaS option. Contact HotWax Commerce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

SaaS license: With a small upfront cost and a low rev share, businesses get a scalable commerce solution that will grow with them.
  • Low up-front investment
  • 24-month renewable license
  • Fastest, most affordable small business option
Perpetual license: With a one-time investment in license and implementation, and a one-year support contract, organizations get a customizable commerce solution that fits their exact business.
  • Up-front investment with a one-year commitment
  • One-year optionally renewable license (the system is yours to keep)
  • Support from a dedicated HotWax Commerce team
  • More customization to your commerce platform available

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Company's Address

Company's Address
136 S Main St. A200
Salt Lake City, UT 84101
1250, Bayhill Drive Suite 315
San Bruno, CA 94066
Phone Number

Phone Number

+1-877-736-4080 +1-866-832-3090
Email Address

Email Address


HotWax Commerce FEATURES

  • Omnichannel Order Management
  • Warehouse and Shipping
  • Procurement
  • Product Information management
  • Merchandising
  • Relationship Management
  • Accounting
  • Content Management
  • Master Data Management
  • Dashboard and Reporting
  • B2B purchasing and tailored storefronts
  • B2C storefronts
  • Multi-storefront, multi-language, multi-currency

Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports
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In the event you continue having doubts about which service will perform best for your company it might be a sound idea to check out each service’s social metrics. These metrics are usually a sign of how popular each app is and how large is its online presence. For instance Freshsales Twitter account has currently 465 followers. At the same time HotWax Commerce Twitter is followed by 1494 users.