Compare Freshsales vs. ConvergeHub

Getting the most effective CRM Software product is all about cross-checking numerous solutions and determining the top software for your specific needs. Our unique process provides you with a brief look at the general rating of Freshsales and ConvergeHub. For all round quality and performance, Freshsales scored 9.5, while ConvergeHub scored 7.5. On the other hand, for user satisfaction, Freshsales earned 95%, while ConvergeHub earned 100%. Below it's also possible to check their functions, terms, plans, etc. to see which application will be more appropriate for your situation. One critical feature to assess is whether the app can enable/disable limitations on various types of users to limit the exposure of any critical corporate data. As of now, the most popular services in our CRM Software category are: Freshdesk, HubSpot CRM, Pipedrive.





Freshsales screenshot ConvergeHub screenshot
Pricing Page

Total Score

Our Score

9.5 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

95% ?

Client Satisfaction

100% ?





Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Info

General Info

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
A powerful cloud-based CRM platform that is designed to provide users with a complte Customer Engagement Management solution.
Easy Links
Phone Number

Phone Number

+1-866-832-3090 510.924.1683
Email Address

Email Address
List of Features

List of Features

Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

ConvergeHub FEATURES

  • Lead Conversion
  • Dashboard
  • Account
  • Contacts
  • Deals
  • Marketing
  • Campaigns
  • Email Templates
  • Lists
  • Broadcasts
  • Service Management
  • Case Management
  • Case History
  • Web to Case
  • API Integration
  • Collaboration
  • Library
  • Partners
  • Calendar
  • Notifications
  • Mobile Access
  • Automation
  • Customization
  • App Store
  • Sales process
  • Automation Workflow
  • Custom Fields


English, Dutch English
Devices Supported

Devices Supported

Pricing Page

Pricing Page

Learn more about Freshsales pricing Learn more about ConvergeHub pricing
Contact Address

Contact Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
11501 Dublin Blvd #200
Dublin, CA 94568
United States
Popular Clients

Popular Clients

Salamander Designs, ClkClk Inc
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Supported Integrations

Supported Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

ConvergeHub has an App Store concept where lot of third party applications are integrated. The vendor is constantly bringing in lot of new applications all the time. ConvergeHub presently has Outlook, Quickbooks, Xero, Google Contact, Google Calendar, Google Mail, Twilio, Fonality, Docusign and many more. ConvergeHub has an open API which can be used by any third party application to build integration into the app.


Support Types

Support Types

Phone Live Support
Ticket Training
Ticket Training
Pricing Plans

Pricing Plans

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting

ConvergeHub offers a variety of packages and payment schemes that will surely suit all business types and sizes. You get three versions of ConvergeHub plus an option to pay either quarterly or yearly. A free trial period is also offered.

Starter – $11 per user/month billed quarterly or $9 per user/month billed yearly

  • 200 Leads
  • 100 MB Storage
  • 100 emails

Pro – $35 per user/month  billed quarterly or  $29 per user/month  billed yearly

  • All Lite features plus
  • Unlimited Contacts
  • 2GB Storage
  • 2,500 emails/month
  • Deals

Premium – $65 per user/month  billed quarterly or  $59 per user/month  billed yearly

  • All Professional features plus
  • SocialCRM*
  • 4GB Storage
  • Product
  • Invoices
  • 5,000 emails per month
  • Case Management
  • Partner Collaboration
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Popular Alternatives

Popular Alternatives



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In case you continue having second thoughts about which app will perform best in your case it may be a good idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular a given software is and how wide is its online presence. For example, in case of Facebook Freshsales has 518 likes on their official page while ConvergeHub profile is liked by 80 people.