Compare Freshsales vs. Communifire

Reviewing products for the top CRM Software need not be tough. On our review platform, you can easily match Freshsales and Communifire and right away analyze their unique elements. We allow you to take a look at their uniqe benefits, supported devices, level of support, prices, terms, and more. You can also examine their overall score (9.0 for Freshsales vs. 6.7 for Communifire) and overall customer satisfaction level (95% for Freshsales vs. 100% for Communifire). Spend some time and compare your best alternatives and see which one is ideal for your company. You should also check the vendor’s background; can you count on them and will they still be around in a few years time? Our team put a lot of effort to prepare reviews of all popular CRM Software products that you can find out there, but among them these three caught our special attention: Pipedrive, Salesforce CRM, HubSpot CRM.





Freshsales screenshot Communifire screenshot
Pricing Page


Our Score

9.5 ?

Our Score

6.7 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

100% ?





Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Complete Review

Complete Review



Winner of our 2016 Expert's Choice Award. A quality CRM designed for high-velocity teams to keep track of contacts while solving their inquiries.
Streamlines communication and work processes and integrates them in a social business platform to enhance collaboration and content management.
Useful Links
Prominent Customers

Prominent Customers

Toyota, Bravo, Dannon, Whirlpool, Edwards
Supported Integrations

Supported Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

  • HTML
  • CSS
  • Bing Maps
  • Google Spreadsheets
  • MailChimp
  • SlideShare
  • Facebook
  • Twitter
  • MP4, YouTube, Vimeo
  • PDF
  • MS Office and Open Office documents
Available Languages

Available Languages

USA, UK, Canada, International, Germany, Spain, France, Italy, Dutch USA, UK, Canada, China, Germany, India, Japan
Pricing Page

Pricing Page

Learn more about Freshsales pricing Learn more about Communifire pricing
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
OS Supported

OS Supported

Contact Address

Contact Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
San Diego, CA
Company Email

Company Email
Contact Phone

Contact Phone

+1-866-832-3090 1.888.976.4446
Available Support

Available Support

Phone Live Support
Ticket Training
Ticket Training
List of Features

List of Features

Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

Communifire FEATURES

  • Social Networking for your company
  • Business Collaboration
  • Social Intranet Solutions
  • Project Management Tools
  • Build a Knowledgebase
  • Create Customer Extranets
  • Create Sales & Marketing Communities
  • Create Online Communities
  • Help Desk / Ticketing / Case Management
  • Collaborate with your co-workers
  • Blogs, Articles, Events, Forums, Wiki
  • Job Board, User Management
  • Activity Streams & Microblogging
  • File Sharing & Document Management
  • Real-time Chat & Messaging
  • Real-time Notifications
  • Social Development Platform
  • SaaS or Self-Hosted
Pricing Plans

Pricing Plans

Freshsales offers three SMB and enterprise pricing plans, but also a completely free one for startups and small companies. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here.

Here is what you get in each of the plans. You can also find more information on Freshsales pricing here.

Sprout – Free

  • Leads, Contacts, Accounts & Deals
  • Customizable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk Integration

Blossom – $12/user/month (billed annually)

  • All Sprout Plan Features
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

Garden – $25/user/month (billed annually)

  • All Blossom Plan Features
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

Estate – $49/user/month (billed annually)

  • All Garden Plan Features
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

Details about Communifire cost are given below:

Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:

Basic ($49 per month): 10 users; 10GB space
Pro ($99 per month): 20 users; 20 GB space
Plus ($199 per month): 50 users; 30 GB space
Max ($499 per month): 100 users; 40 GB space
Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space

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Popular Alternatives

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Almost as important as useful features and user support level are pricing options given by Freshsales and Communifire. While pricing should not be the only factor it’s surely a significant thing to think about. You should try to find a flexible pricing package that can be matched with your company size and painlessly scaled up every time your business develops. Be sure that you don’t select plans that include extra functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly because enterprises can often count on more affordable prices. You should also give a chance to a free trial or demo of every service to spend at least some time using it. It’s a helpful experience that doesn’t need you to spend any money and offers a practical overview of what it feels like to work with Freshsales and Communifire.