Compare Freshsales vs. ChannelApe

Buying the perfect Sales Software product is all about cross-checking various solutions and determining the top software for your specific needs. Our unique algorythm provides you with an instant look at the general rating of Freshsales and ChannelApe. For overall quality and performance, Freshsales scored 9.3, while ChannelApe scored 8.0. On the other hand, for user satisfaction, Freshsales earned 95%, while ChannelApe earned 100%. Below it's also possible to check their functions, terms, plans, etc. to find out which application will be more suitable for your company. One key feature to evaluate is if the software can enable/disable restrictions on different types of users to limit the exposure of any confidential corporate data. At the moment, the most popular services in our CRM Software category are: Pipedrive, Insightly, Salesforce CRM.






Our Score

Our Score

9.3 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

95% ?

Customer Experience

100% ?




Pricing Model

Free | Monthly payment | Annual Subscription Monthly payment | Quote-based

Detailed Review

General Description

Winner of our 2016 Expert's Choice Award. A quality CRM designed for high-velocity teams to keep track of contacts while solving their inquiries.
ChannelApe is an e-commerce automation platform that saves them time from redundant tasks and helps them focus on growing their business.

Languages Supported

USA, UK, Canada, International, Germany, Spain, France, Italy, Dutch USA, UK, Canada, International

Popular Customers, Osiris Nutrition, Cedar Creek Outdoors

Company Size

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business

Phone No.

+1-866-832-3090 +1-570-357-0562

Supported Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

ChannelApe integrates with the following business systems and applications:

  • Amazon
  • Shopify
  • Walmaert
  • BigCommerce
  • eBay

Vendor's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
ChannelApe 520 S Main St
Old Forge, PA 1851

Available Features

Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automatically Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behaviour-based Segmentation
  • Advanced Lead Scoring
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis,
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Email Metrics,
  • Territory Reports


  • Order Management
  • Custom Integrations
  • Tracking
  • Omni-channel
  • Triggers
  • Actions
  • Automated Drop Shipping
  • Customize Data
  • Advanced Search

Pricing Info

Freshsales offers three SMB and enterprise pricing plans, but also a completely free one for startups and small companies. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here.

Here is what you get in each of the plans:

Sprout – Free

  • Leads, Contacts, Accounts & Deals
  • Customizable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk Integration

Blossom – $12/user/month (billed annually)

  • All Sprout Plan Features
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

Garden – $25/user/month (billed annually)

  • All Blossom Plan Features
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

Estate – $49/user/month (billed annually)

  • All Garden Plan Features
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

ChannelApe offers three pricing plans for users to choose from, including quote-based enterprise pricing for larger businesses. Give the details a look, and select your plan:

Standard – $99.99/month

  • Unlimited Sales Channels
  • Order Integrations
  • 30,000 SKU’s Synced per day
  • Lite + Email

Professional – $499.99/month

  • Unlimited Sales Channels
  • Order Integrations
  • 80,000 SKU’s Synced per day
  • Standard + Phone

Enterprise – Custom Enterprise Pricing

  • Unlimited Sales Channels
  • Order Integrations
  • 80,000 SKU’s Synced per day
  • Professional + Slack

Pricing Details

Learn more about Freshsales pricing Learn more about ChannelApe pricing

Contact Email

OS Supported


Support Types

Phone Live Support
Ticket Training
Phone Live Support

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All the data, details and opinions that we shared in this table were gathered from official vendor pages, promotional content available online, real-life experience from real customers as well as our own hands-on use of each solution by a professional reviewer. We do our best to extensively analyze every solution, as a result we not only study it on our own, but we also match our findings with experiences of other people from the SaaS community.