Compare Freshsales vs. Amity

To make sure you get the most efficient and productive Sales Software for your company, you should compare products available on the market. For example, here you may match Freshsales’s overall score of 9.0 against Amity’s score of 7.3. You can also evaluate their general user satisfaction: Freshsales (95%) vs. Amity (96%). Moreover, you can evaluate their strengths and weaknesses feature by feature, including their contract conditions and rates. By comparing products you are improving your chances to pick the best software for your business. It’s clear you should know your particular requirements to realize which service addresses those needs. Our team put a lot of effort to review all popular CRM Software products offered out there, but among all the ones we reviewed these three caught our special attention: Pipedrive, Freshdesk, HubSpot CRM.





Freshsales screenshot Amity screenshot
Pricing Page


Our Score

9.5 ?

Our Score

8.2 ?

Client Experience

Client Experience

Client Experience

95% ?

Client Experience

96% ?




by quote

Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

General Info

General Info

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.
Useful Links
Devices Supported

Devices Supported

Windows Mobile
Popular Clients

Popular Clients

Tracckr, LeanPlum, ExpertFile
Phone No.

Phone No.

+1-866-832-3090 +1-416-524-7844
Available Plans

Available Plans

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting

Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Available Features

Available Features

Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports


  • Easy to use
  • Quick implementation
  • Individual customer dashboards
  • Streamlined and consistent customer experience
  • Makes you well informed
  • Understand your customer’s actions
  • Action playbooks (automated workflows)
  • Effective dashboards
  • Track real-time customer adoption
  • Influence customer outcomes
Customer Support

Customer Support

Phone Live Support
Ticket Training
Vendor's Address

Vendor's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
111 Richmond St W, Suite 500
Toronto, ON, M5H 2G4
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Company Email

Company Email
Languages Supported

Languages Supported

English, Dutch English
Available Integrations

Available Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

Amity integrates with the following business systems and applications:

  • Act-On
  • Amazon Redshift
  • AskNicely
  • Base CRM
  • Box
  • Capsule CRM
  • ChargeBeeChargify
  • Delighted
  • Desk
  • Dropbox
  • FreshBooks
  • Freshdesk
  • Gmail
  • Google Apps
  • Google Analytics
  • Google BigQuery
  • Harvest
  • Help Scout
  • Highrise
  • HubSpot
  • Infusionsoft
  • Intacct
  • Intercom
  • JIRA
  • MailChimp
  • Marketo
  • MS Dynamics
  • Mixpanel
  • Netsuite
  • MS Office 365
  • QuickBooks
  • Salesforce
  • Recurly
  • SurveyMonkey
  • Wave
  • Xero
  • Wootric
  • Zendesk
  • Zoho CRM
  • Zuora
  • Typeform
  • Stripe
  • Sugar CRM
Pricing Page

Pricing Page

Learn more about Freshsales pricing Learn more about Amity pricing
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Both Freshsales and Amity were tested by a panel of reliable SaaS experts who conducted a detailed examination of all key elements of each service. Their final rating was prepared using our unique SmartScore system that calculates a separate partial score to each component like: main features, client support, mobile support, security, client satisfaction and reviews in other media. We know useful features are not the only factor essential to a company so we make an effort to pay attention to all facets of a product prior to giving it a final score.