Compare WakeUpSales vs. FreshdeskPurchasing the right CRM Software product is as simple as evaluating the solid and low functionalities and terms offered by Freshdesk and WakeUpSales. Here it's also possible to match their general scores: 9.8 for Freshdesk vs. 8.0 for WakeUpSales. Or you can verify their general user satisfaction rating, 100% for Freshdesk vs. 100% for WakeUpSales. We suggest that you spend some time to analyze their differences and figure out which one is the better option for your organization. What’s more don’t forget to consider your company’s or industry’s special circumstances, for instance, a multilingual software for a global staff or a mobile version to help you work away from your office. Our experts made sure to prepare reviews of all popular Customer Support Software products available out there, but among them these three deserved our special attention: Zendesk, Samanage, Freshdesk.
|Free | Monthly payment||Monthly payment|
WakeUpSales is an open source CRM application that manages and analyzes customer interaction and data to improve your business relationships & sales growth.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
| 2059 Camden Ave. #118, San Jose, |
California 95124 United States
| 311 California street,|
San Francisco, CA 94104
WakeUpSales is currently offered for free with the premium plans coming up soon. The pricing for premium plans will start at $4 per user per month.
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
WakeUpSales integrates with the following business systems and applications:
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
|Learn more about WakeUpSales pricing||Learn more about Freshdesk pricing|
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
|(408) 625-7188||+1 (866) 832-3090|
|English||English, Dutch, Polish, Turkish, Swedish|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
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No CRM Software will be able to cater to all the requirements of a business. Even though core functionalities of Freshdesk and WakeUpSales are important you should also carefully study the integrations supported by each app. Very often you will already be working with various kinds of B2B software in your company and it’s always wiser to select software that integrate well with one another. With that approach you can be certain of an effortless exchange of data between your teams and services, which can really reduce time wasted on migrating between one solution and the other.