Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
|List of Features|
List of Features
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Types of Support|
Types of Support
|English||English, Dutch, Polish, Turkish, Swedish|
| Versadial Solutions|
9940 Irvine Center Drive
Irvine, CA 92618
| 311 California street,|
San Francisco, CA 94104
|+1-877-723-4252||+1 (866) 832-3090|
Contact Versadial for enterprise pricing information and other product details on VSLogger. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|Learn more about VSLogger Unlimited pricing||Learn more about Freshdesk pricing|
VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
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If you are still having second thoughts about which product will be best in your case it might be a sound idea to examine each service’s social metrics. These metrics are quite often a sign of how popular a given software is and how wide is its online presence. For instance, in case of Facebook Freshdesk has 67649 likes on their official profile while VSLogger Unlimited profile is liked by 4878 people.