|Monthly payment||Monthly payment | Quote-based|
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef||PiCollage, Bing Ads, Full Contact|
|+1 (866) 832-3090||1 (888) 840-0280|
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
| 311 California street,|
San Francisco, CA 94104
|121 2nd St, Fl 4, San Francisco, CA 94105|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|English, Dutch, Polish, Turkish, Swedish||English|
|Learn more about Freshdesk pricing||Learn more about Uservoice pricing|
|Types of Support|
Types of Support
|List of Features|
List of Features
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.
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No CRM Software will be perfect enough to cater to all the needs of a specific team. While core features of Freshdesk and Uservoice should matter you should also thoroughly study the integrations provided by every service. In many cases you will already be making use of other types of SaaS software in your company and it’s much better to go with apps that integrate well with one another. With that approach you can be certain of an effortless transfer of data between your teams and apps, which can considerably reduce time wasted on migrating between one solution and the next.