Compare Freshdesk vs Trustpilot

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

• Access to App Gallery
• Email Channel
• Knowledge Base
• Standard Phone Channel
• Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

• Sprout inclusions
• Advanced Social Channel
• Custom Domain Mapping
• Satisfaction Surveys
• Time Tracking
• Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

• Blossom inclusions
• Multilingual Helpdesk
• Live Chat Channel
• Ticket Templates
• Community Forums
• Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

• Multiple Products
• Garden inclusions
• Portal Customization
• Custom Agent Roles
• Shared Ownership
• Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

• Estate inclusions
• Advanced Phone Channel
• Custom Email Servers
• EU Data Center
• IP Whitelisting

*annual subscription

Trustpilot offers four enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your business:

Free – $0/month

• Basic starter package

Lite – from $299/month (annual billing)

• Collect and display reviews on-site
• Improve advertising RO

Pro – from $549/month (annual billing) 

• All Lite features
• Improve website conversion rates
• Make data-driven business decisions
• Increase social media presence

Enterprise – Contact for Enterprise Pricing

• All Pro features
• Complete customization
• Comprehensive account management
• Integrate with in-house business tools