Compare Freshdesk vs Sellsy CRM

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

• Access to App Gallery
• Email Channel
• Knowledge Base
• Standard Phone Channel
• Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

• Sprout inclusions
• Advanced Social Channel
• Custom Domain Mapping
• Satisfaction Surveys
• Time Tracking
• Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

• Blossom inclusions
• Multilingual Helpdesk
• Live Chat Channel
• Ticket Templates
• Community Forums
• Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

• Multiple Products
• Garden inclusions
• Portal Customization
• Custom Agent Roles
• Shared Ownership
• Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

• Estate inclusions
• Advanced Phone Channel
• Custom Email Servers
• EU Data Center
• IP Whitelisting

*annual subscription

Sellsy CRM offers a flexible pricing scheme where you only pay for the features you need. All packages are billed annually.

Start – $50/month/user add-on

• Up to 5 Users
• Email Support

Business – $120/month/user add-on

• Up to 15 Users
• Phone Support

Business+ – $170/month/user add-on

• Up to 25 users
• Phone Support

Enterprise – Custom Pricing

• More than 25 Users
• Account Manager