Compare SalesSeek vs. Freshdesk

Comparing products to get the best CRM Software doesn't have to be complicated. On our review platform, you can easily match Freshdesk and SalesSeek and promptly analyze their distinct features. We allow you to check their features, supported devices, level of support, prices, terms, and many more. You can even review their overall score (9.8 for Freshdesk vs. 7.5 for SalesSeek) and overall customer satisfaction level (100% for Freshdesk vs. 100% for SalesSeek). Take your time and assess your top choices and find out which one is right for your company. Likewise, you must consider the vendor’s business viability; can you count on them and will they still be operating in a few years time? We are aware that not all people have the time to test a wide range of various services, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Samanage, Zendesk, Freshdesk.
Comparison

SalesSeek

VS

Freshdesk

VS

SalesSeek screenshot Freshdesk screenshot
Pricing Details

Score

Our Score

7.5 ?

Our Score

9.8 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Price

Price

$45

free

Price Scheme

Price Scheme

Monthly payment Monthly payment
Detailed Review

Detailed Review

Product Info

Product Info

An Integrated Sales & Marketing Software that works with a variety of out-of-the-box features, and offers CRM functionality as well.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Easy Links
Prominent Customers

Prominent Customers

Fudge Animation Studios UK, Coffee Omega UK, ABI Accounts Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef
Supported Integrations

Supported Integrations

SalesSeek integrates with the following systems and applications:

  • Xero
  • Sage
  • Chrome
  • Facebook
  • Twitter
  • LinkedIn
  • Slack
  • Zendesk
  • MailChimp
  • Open API

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API
Company's Address

Company's Address

SalesSeek Limited, The Organ Works,
Turnham Green Terrace Mews
Chiswick, London W4 1QU
UK
311 California street,
San Francisco, CA 94104
Languages Supported

Languages Supported

English English, Dutch, Polish, Turkish, Swedish
OS Supported

OS Supported

Windows
Linux
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Customer Support

Customer Support

Phone Live Support
Phone Live Support
Ticket Training
Pricing Plans

Pricing Plans

SalesSeek offers a single pay-per-month pricing plan at the cost of $45 (EUR 40). A 14-days free trial is also available.

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Contact Email

Contact Email

hello@salesseek.net support@freshdesk.com
Pricing Details

Pricing Details

Learn more about SalesSeek pricing Learn more about Freshdesk pricing
Types of Customers

Types of Customers

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Phone Number

Phone Number

+44 (0)20 3514 2513 +1 (866) 832-3090
Available Features

Available Features

SalesSeek FEATURES

  • Multi-Funnel
  • Deal Management
  • Contact Management
  • Custom Fields
  • Smart Groups
  • Forecasting
  • Automatic Lead Gathering
  • Lead Assessment
  • Lead Management
  • Lead Source
  • Team Collaboration
  • Dashboards
  • Team Hierarchy & Permissions
  • Easy Reporting
  • Leads, Tasks & Notes
  • Unlimited Email Campaigns
  • Campaign Tracking
  • Cloud Content Library
  • Individual Mailing List
  • Automation
  • Web Analytics
  • Visitor Identification
  • Integrated Social Feeds
  • Social Lead Alerts

Freshdesk FEATURES

  • Email to Ticket Conversion
  • Knowledge Base
  • Self Service Portal
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Multi-channel support, including Facebook & Twitter
  • Community Portal with Idea Management & Voting
  • Multi-product/multi-brand Support
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys
  • Leaderboard & gamification
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QUICK LINKS

QUICK LINKS

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Every time you test different CRM Software apps you shouldn’t only study their features list and available pricing plans. Keep in mind the app should be meeting your work processes and business so the more flexible their offer the better. Find our which OSes are supported by Freshdesk and SalesSeek and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this could be a key element for many firms.