Compare Salesmate vs. FreshdeskReviewing products to find the best CRM Software doesn't have to be tough. On our review platform, we enable you to match Freshdesk and Salesmate and promptly see their varying features. We allow you to examine their uniqe benefits, supported devices, level of support, prices, terms, and many more. It's also possible to review their overall score (9.8 for Freshdesk vs. 8.2 for Salesmate) and overall customer satisfaction level (100% for Freshdesk vs. 100% for Salesmate). Devote time to examine your leading alternatives and determine which one is right for your company. Similarly, you have to consider the vendor’s credibility; are they reliable and will they still be on the market in a few years time? In the event you need to quickly locate the top Customer Support Software according to our experts we suggest you examine one of these solutions: Zendesk, Samanage, Freshdesk.
|Monthly payment | Annual Subscription||Monthly payment|
Salesmate is an intelligent business CRM that assists companies in converting leads into customers.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Salesmate seamlessly integrates with the following third-party applications:
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
Salesmate offers both monthly and annual enterprise pricing plans, depending on the user’s preferences. Here are the details of each:
*Yearly – $12/month
*Monthly – $15/monthly payment
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|English||English, Dutch, Polish, Turkish, Swedish|
|Ecomdash, RKA Ventures, LLC, PSDCenter||Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Types of Support|
Types of Support
| 525 N Tryon St #1600, |
Charlotte, NC 28202,
| 311 California street,|
San Francisco, CA 94104
|+1 (866) 832-3090|
|Learn more about Salesmate pricing||Learn more about Freshdesk pricing|
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It may not always be enough to just compare Freshdesk and Salesmate against one another. Although reliable functionalities, cost and user experience are all important and should be taken into account when making a final decision, you should also check out the recognition and awards merited by every solution. In many cases a less popular product may turn out to be an excellent choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which proves that despite lesser market popularity it’s a significant contender to the products that rule the market.