Compare Freshdesk vs. SalesformicsWhen choosing the best CRM Software for your company our recommendation is that you review the functions, costs, and other essential information regarding the product and vendor. Here, you are able to see the parallels and discrepancies between Freshdesk (overall score at 9.8 and user satisfaction at 100%) and Salesformics (overall score at 6.5 and user satisfaction at 100%). You may also look at their specific modules, for example functions, plans, rates, terms and conditions, etc. Moreover, analyze the terms thoroughly for information on hidden costs, such as, setup cost, independent customer service, upgrade fees, storage fees, and more. We are aware that not all people have enough time to test a wide range of various products, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Samanage, Zendesk.
|Monthly payment||Monthly payment|
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Salesformics is a cloud-based sales software with CRM features that any sales team can set up running in minutes.
| 311 California street,|
San Francisco, CA 94104
|Boathouse 6 , Portsmouth Historic Dockyard , Portsmouth , PO1 3LJ|
|List of Features|
List of Features
|English, Dutch, Polish, Turkish, Swedish||English|
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
|+1 (866) 832-3090||+44 (0)845 130 6003|
|Learn more about Freshdesk pricing||Learn more about Salesformics pricing|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
Here are the Salesformics cost details:
Salesformics is a sales software-CRM solution available in only one plan:
All-inclusive ($99 per user, per month): unlimited leads, accounts, contacts; unlimited workflows, integration with third-party apps including Twitter, LinkedIn, Eventbrite, and Dropbox; unlimited segment marketing use; unlimited opportunities data; company dashboarding with customisable widgets that show appointments, reminders, sales figures, activity reports, sales metrics and marketing performance.
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Every time you select a software that you believe will be an actual asset for your team you shouldn’t simply pay attention to what reviewers have to say about it. In many cases individual experience with the solution may change, depending on specific goals and needs. This is why in our reviews we also give our User Satisfaction Rating for each solution to give you an immediate overview of how real users of Freshdesk and Salesformics rate their experience with the software. Our algorithm is based on detailed analysis of product appearances on other websites, social media and blogs, so you are going to obtain a comprehensive and reliable overview of what other customers think about each service. In this case Freshdesk has a total satisfaction rating at 100% while for Salesformics 100% of users say they had a positive experience with it.