Compare Freshdesk vs. SafeSoft SolutionsIf you wish to have a easy way to decide which Customer Support Software product is better, our exclusive algorythm gives Freshdesk a score of 9.8 and SafeSoft Solutions a score of 7.2 for all round quality and performance. Moreover, Freshdesk is rated at 100%, while SafeSoft Solutions is rated 100% for their user satisfaction level. You can also compare their product details, including modules, tools, options, plans, costs, and much more. Find out whether the solution lets you to customize a few of its funnels to guarantee it matches your own business processes. Right now, the top products in our Customer Support Software category are: Zendesk, Samanage, Freshdesk.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.
|Types of Support|
Types of Support
|List of Features|
List of Features
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
SafeSoft Solutions supports integrations with the following business systems and applications:
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef||AllState Insurance, First Nation Financial, Soltech Business Solutions|
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.
|+1 (866) 832-3090||+1 818-436-3600|
| 311 California street,|
San Francisco, CA 94104
| 20950 Warner Center Lane|
Woodland Hills, CA 91367
|English, Dutch, Polish, Turkish, Swedish||English|
|Learn more about Freshdesk pricing||Learn more about SafeSoft Solutions pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
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You shouldn’t expect only a wide set of functionalities and flexible pricing plans from a reliable Customer Support Software. Almost as essential as key features is a trustworthy customer support. You want to make sure that when you have any questions about Freshdesk or SafeSoft Solutions, or you struggle with some problems, or maybe you’ll want to ask for a certain revision or feature useful to your company you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. It’s also a major asset if you can enjoy personal training or at least a knowledge base you can use.