Compare Reputology vs. FreshdeskSpecific organizations need different types of CRM Software. To understand well which service meets your needs, think about reviewing various options feature by feature along with their terms and pricing. Furthermore, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system. The results are: Freshdesk (9.8) vs. Reputology (7.0) for overall quality and functionality; Freshdesk (100%) vs. Reputology (97%) for user satisfaction rating. Examine their strong and low points and see which software is a better option for your company. A simple, practical tip is to note down the strengths and weaknesses of both solutions next to each other and check which solution is better. Our team put a lot of effort to prepare reviews of all popular Customer Support Software services offered out there, but among them these three deserved our special attention: Freshdesk, Zendesk, Samanage.
|Monthly payment | Quote-based||Monthly payment|
Reputology monitors reviews & collects feedback so that you can make your business better.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
|Learn more about Reputology pricing||Learn more about Freshdesk pricing|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
| 86 Idora Avenue |
San Francisco, CA 94127
| 311 California street,|
San Francisco, CA 94104
|+1-888-804-4324||+1 (866) 832-3090|
Reputology integrates with the following business systems and applications:
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
|Hillstone Restaurant, Gold's Gym, House of Blues||Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
|English||English, Dutch, Polish, Turkish, Swedish|
Reputology offers three enterprise pricing plans for businesses with varying needs and budget. Give the details a look, and select your plan:
Single Location – $25/month
Multiple Locations – Contact For Pricing
Agencies – Contact For Pricing
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
Page last modified
All the data, details and experiences that we offered in this table were gathered from official vendor pages, promotional materials available online, real-life experience from real customers as well as our own direct use of every app by a professional reviewer. We put a lot of effort to thoroughly study every solution, therefore we not only study it internally, but we also correlate our findings with views of other members from the SaaS community.