Remedyforce is built on the Salesforce Force.com platform to deliver high-speed IT and business service management.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
|1‑855‑834‑7487||+1 (866) 832-3090|
| 311 California street,|
San Francisco, CA 94104
|Learn more about Remedyforce pricing||Learn more about Freshdesk pricing|
|English||English, Dutch, Polish, Turkish, Swedish|
|Types of Support|
Types of Support
Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
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All the data, facts and experiences that we offered in this analysis were collected from official vendor sites, promotional materials available online, actual experience from real customers as well as our personal everyday use of every app by an expert. We do our best to extensively test every software, so we not only examine it on our own, but we also match our findings with experiences of other users from the SaaS community.