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Compare Freshdesk vs RealtyJuggler

What is better Freshdesk or RealtyJuggler? Getting the best CRM Software product is all about cross-checking numerous solutions and figuring out the top program for your specific needs. Our proprietary system gives you a brief look at the general rating of Freshdesk and RealtyJuggler. For all round quality and performance, Freshdesk scored 9.8, while RealtyJuggler scored 8.3. On the other hand, for user satisfaction, Freshdesk earned 100%, while RealtyJuggler earned 100%.

Below it's also possible to check their features, terms, plans, etc. to find out which software will be more appropriate for your company. An important aspect to assess is if the software allows you to enable and disable permissions on various types of users to secure any confidential corporate data.

Those of you who are pressed for time or would like to get a Customer Support Software suggestion from our team might want to try out these top choices for the current year: Zendesk, Freshdesk, Salesforce Service Cloud.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $8.25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead/Prospect Tracking
  • Qualify Prospects
  • Real Estate Flyers
  • Database Sharing
  • Contact Management
  • Calculate and Track Commissions
  • Rental Management
  •  Activity Plans
  • Feedback on Listings
  • E-Card Library
  • Automatic Reminders
  • Text Notifications for Appointments, New Leads, and Deadlines
  • Smartphone Sync

Pricing Info

RealtyJuggler offers a single enterprise-pricing membership plan at a price of only $8.25/month (billed annually). A 90-days free trial is also available, and doesn’t require credit card registration. The vendor also offers a pro-rated refund at any time.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Keller Williams, Coldwell Banker Bellville Realty, IREI Corp.

Integrations

RealtyJuggler offers the following integration options:

  • Google Contacts / Calendar
  • Microsoft Outlook
  • MailChimp
  • Twilio
  • Web site contact me forms via eMailFeed
  • Import any tabular data from any data source using Valet Import

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RealtyJuggler is a very affordable and simple CRM Software designed for real estate agencies, featuring lead tracking and database sharing functionalities.

Company Email

Contact No.

Company's Address

1226 W. Ash "C"
Windsor, CO 80550
USA

Almost as important as useful features and client support level are pricing options provided by Freshdesk and RealtyJuggler. Although cost should not be the only factor it’s without a doubt an important thing to consider. You should expect a flexible pricing package that can be matched with your team size and painlessly scaled up when your business develops. Be sure that you don’t choose pricing plans that include additional functionalities that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can frequently benefit from special pricing. You should also give a chance to a free trial or demo of each software to spend at least some time using it. It’s a helpful experience that doesn’t ask you to pay any money and offers a reliable overview of what it feels like to work with Freshdesk and RealtyJuggler.

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