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Compare NetHunt CRM vs. Freshdesk

When selecting the ideal CRM Software for your company it is suggested that you assess the features, prices, and other critical info about the product and vendor. Here, you are able to see the similarities and discrepancies between Freshdesk (overall score at 9.8 and user satisfaction at 100%) and NetHunt CRM (overall score at 8.0 and user satisfaction at 100%). You can also examine their particulars elements, for example tools, plans, rates, terms and conditions, etc. Similarly, analyze the terms thoroughly for information on extra charges, such as, setup cost, independent customer service, upgrade fees, storage fees, and more. We know that not all businesses have the time to test a large number of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Samanage, Zendesk.
Software

NetHunt CRM

VS

Freshdesk

VS

NetHunt CRM screenshot Freshdesk screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

9.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Price

Price

$24

free

Price Scheme

Price Scheme

Monthly payment Monthly payment
Full Review

Full Review

Product Info

Product Info

NetHunt CRM is a versatile and affordable solution for any company that's using Gmail and Google Apps.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Useful Links
Popular Customers

Popular Customers

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef
Available Features

Available Features

NetHunt CRM FEATURES

Freshdesk FEATURES

  • Email to Ticket Conversion
  • Knowledge Base
  • Self Service Portal
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Multi-channel support, including Facebook & Twitter
  • Community Portal with Idea Management & Voting
  • Multi-product/multi-brand Support
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys
  • Leaderboard & gamification
Vendor Email

Vendor Email

info@nethunt.com support@freshdesk.com
Available Plans

Available Plans

NetHunt CRM pricing is based on a per-user monthly subscription.

It includes a Free plan and a 14 days free trial option of a Professional plan.

Free Plan – $0

For 1-2 users

  • Unlimited Folders
  • Unlimited Custom Fields
  • Unlimited Saved Views
  • Unlimited Follow-ups
  • 2 500 Records
  • 200 Mass Mail Emails
  • 200 Tracked Emails
  • 200 Tracked Links
  • Reporting
  • Mobile Apps
  • API and Zapier Integration

Professional Plan – $24

For Unlimited Users

Everything from the Free plan, PLUS:

  • 25 000 Records
  • 2 000 Mass Mail Emails (per day)
  • Unlimited Email Tracking
  • Unlimited Link Tracking
  • Advanced Permissions Management
  • Google Drive Integration
  • Google Calendar Integration
  • Advanced Reporting

Enterprise Plan – $48

Everything from the Professional plan, PLUS:

  • 250 000 Records
  • Dedicated Manager
  • Custom Development

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Company Size

Company Size

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Phone No.

Phone No.

+1 (866) 832-3090
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Pricing Details

Pricing Details

Learn more about NetHunt CRM pricing Learn more about Freshdesk pricing
Languages Supported

Languages Supported

English, Dutch, Polish, Turkish, Swedish English, Dutch, Polish, Turkish, Swedish
Vendor's Address

Vendor's Address

Irynynska St, 5/24
Kyiv, Kyyiv 01034
Ukraine
311 California street,
San Francisco, CA 94104
Supported Integrations

Supported Integrations

NetHunt CRM integrates with the following business systems and applications:

  • Gmail
  • G Suite Apps
  • Zapier

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API
Available Support

Available Support

Live Support
Phone Live Support
Ticket Training
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You should note that while both Freshdesk and NetHunt CRM may have a reliable array of features each app might be designed for a different business size. If you are studying different apps you should focus on a business size they are aimed at. Certain functionalities may scale up with no problem for big enterprises but if you have a small or mid-sized business it’s usually better to refrain paying for customized functionalities that you may never have a chance to use.