Compare Mila vs. FreshdeskA great way to find the right Customer Support Software product for your firm is to compare the solutions against each other. Here you can compare Freshdesk and Mila and see their features compared contrastively to help you decide on which one is the better product. Also, you can examine their overall ratings, for instance: overall score (Freshdesk: 9.8 vs. Mila: 8.0) and user satisfaction (Freshdesk: 100% vs. Mila: 97%). Examine their distinctive features and similarities and see which one outperforms the other. Similarly think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years? We did our best to review all popular Customer Support Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Samanage, LiveAgent, Freshdesk.
|Monthly payment | Annual Subscription||Monthly payment|
Mila is a networking system that allows users to organize their contact lists, and sync them into any marketing, sales, or CRM program.
Winner of the Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Mila offers several SMB and enterprise pricing plans adjusted to the different number of contacts you wish to include. A free trial is also available.
Give the details a look, and select your plan:
Freshdesk offers a free app and four price points for various business sizes, with annual plans at 20% discount. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|+31 (0)20-261-47-39||+1 415 544 0700|
|USA, UK, Canada, International||USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Turkish, Swedish|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
| Singel 542|
1017 AZ Amsterdam
| 311 California street,|
San Francisco, CA 94104
|Learn more about Mila pricing||Learn more about Freshdesk pricing|
Mila integrates with the following business systems and applications:
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
|The Things Network, UPRISE festival||Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
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You shouldn’t count on simply a wide array of features and flexible pricing plans from a well-known Customer Support Software. Almost as essential as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Freshdesk or Mila, or you run into a problem, or maybe you’ll need to request a specific update or feature beneficial to your team you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to enjoy personal training or at least an FAQ you can use.