Compare LeadSquared vs. FreshdeskPurchasing the appropriate CRM Software product is as simple as contrasting the solid and poor features and terms offered by Freshdesk and LeadSquared. Here you can also match their total scores: 9.8 for Freshdesk vs. 8.5 for LeadSquared. Or you can verify their general user satisfaction rating, 100% for Freshdesk vs. 100% for LeadSquared. We suggest that you put some effort and analyze their specific functions and decide which one is the better option for your company. Likewise, keep in mind to take into account your company’s or industry’s special situation, for example, a multilingual solution for a global staff or a mobile platform to help you work away from your office. Our experts made sure to prepare reviews of all popular Customer Support Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Samanage, Zendesk.
|Monthly payment||Monthly payment|
LeadSquared is a popular marketing automation and lead management software for B2B and B2C businesses.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
LeadSquared offers integrations with the following business systems and applications:
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
LeadSquared offers two products with different pricing packages. Users may check out their features with its 15-day free trial. Once the trial is over, users may choose among the following plans:
Basic – $200/month billed annually
Standard – $600/month billed annually
Enterprise – $1,800/month billed annually
Sales + Mobile CRM
Lite – $25/user/month billed annually
Pro – $50/user/month billed annually
Super – $100/user/month billed annually
For businesses with more than 100 users, requesting a quote is required for custom pricing.
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Randstad, Flipkart.com, Sapience||Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
|List of Features|
List of Features
| 555, US Highway One South,|
Suite 170, Iselin,
| 311 California street,|
San Francisco, CA 94104
|English||English, Dutch, Polish, Turkish, Swedish|
|Learn more about LeadSquared pricing||Learn more about Freshdesk pricing|
|+1.732.375.1161||+1 (866) 832-3090|
Page last modified
In the event you are still having second thoughts about which app will work best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular every software is and how big is its online presence. For example, in case of Facebook Freshdesk has 67649 likes on their official page while LeadSquared profile is liked by 12379 users.