|Free | Quote-based||Monthly payment|
getReply is a multi-channel, web-based customer service software which helps you offer customer support through multiple channels.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
|+1 (866) 832-3090|
The pricing for getReply is 3¢ per reply to customer’s question. The service is free for up to 100 replies/month.
Features offered include:
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|List of Features|
List of Features
getReply integrates with the following business apps:
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
|Learn more about getReply pricing||Learn more about Freshdesk pricing|
|English||English, Dutch, Polish, Turkish, Swedish|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
| 616 Corporate Way |
Valley Cottage, NY 10989
| 311 California street,|
San Francisco, CA 94104
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
Page last modified
Almost as essential as features and user support level are pricing plans made available by Freshdesk and getReply. Although pricing should not be the sole aspect it’s definitely a significant thing to think about. You should try to find a flexible pricing plan that can be matched with your team size and effortlessly scaled up if your business grows. Be sure that you don’t select pricing plans that have advanced tools that you won’t find a use for and always try to get in touch with the vendor directly because big companies can frequently benefit from discounts. You should also check out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to spend any money and offers a reliable overview of what it’s like to work with Freshdesk and getReply.