|Monthly payment||Monthly payment|
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
A cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef||ReCatch, Integree, Tio, DPSOnline, ComunicoWeb|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|+1 (866) 832-3090|
| 311 California street,|
San Francisco, CA 94104
|NABRA LTD 15 Poland Street, London|
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
Deskero provides a completely free plan for 1 agent which does not require a credit card. It also offers three paid plans.
Start: 0 USD/month 1st agent, 4 USD/month for extra agents
Grow: from 9 USD per agent/month
Business: from 25 USD per agent/month
Business: from 90 USD per agent/month
|List of Features|
List of Features
|Learn more about Freshdesk pricing||Learn more about Deskero pricing|
|English, Dutch, Polish, Turkish, Swedish||English, German, Hindi, Japanese, Spanish, French, Russian, Italian, Portugese|
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All the data, information and reviews that we offered in this table were collated from official vendor websites, promotional materials available online, actual experience from real clients as well as our individual direct use of each solution by an expert. We put a lot of effort to comprehensively test each solution, so we not only examine it internally, but we also match our findings with views of other users from the SaaS community.