Compare DealerCenter vs. FreshdeskIf you need an effective CRM Software product for your organization you need to invest time and evaluate a wide range of solutions. It doesn’t have to be complicated, and can be as quick as matching their traits in a table like the one below. You will also get a quick idea how each product performs. For instance, on this page you can find Freshdesk’s overall score of 9.8 and compare it against DealerCenter’s score of 8.5; or Freshdesk’s user satisfaction level at 100% versus DealerCenter’s 100% satisfaction score. The comparison will help you identify the pros and cons of each application, and decide which suits you requirements better. Aside from the robust features, the solution that is easy to understand and use is always the better product. We did our best to review all popular Customer Support Software products offered out there, but among them these three deserved our special attention: Samanage, Zendesk, Freshdesk.
|Monthly payment||Monthly payment|
An all-inclusive, cloud-based dealer management system that includes a dealer CRM, dealer management system, and an autodealer software.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
DealerCenter integrates with the following business systems and applications:
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
Los Angeles, California
| 311 California street,|
San Francisco, CA 94104
|Learn more about DealerCenter pricing||Learn more about Freshdesk pricing|
|List of Features|
List of Features
DealerCenter offers a detailed pricing plan for each of its modules billed monthly:
Dealer management system
Credit Report Services
Vehicle history reports
Sales contracts and forms
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|888-669-2669||+1 (866) 832-3090|
|Types of Support|
Types of Support
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises||Small Business | Large Enterprises | Medium Business | Freelancers|
|English||English, Dutch, Polish, Turkish, Swedish|
|7th street autosales, Texas car store, Skyline imports Fiar exchange auto sales trevinos auto mart, desert motors||Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
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All the data, information and statistics that we provided in this comparison were collated from official vendor pages, marketing content available online, actual experience from real customers as well as our personal hands-on use of every service by a professional reviewer. We pay a lot of attention to comprehensively analyze every app, as a result we not only study it ourselves, but we also correlate our observations with experiences of other users from the SaaS community.