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Compare Freshdesk vs Data2CRM Migration

What is better Freshdesk or Data2CRM Migration? If you want to have a quick way to find out which CRM Software product is better, our proprietary algorythm gives Freshdesk a score of 9.8 and Data2CRM Migration a score of 8.0 for all round quality and performance.

Furthermore, Freshdesk is rated at 100%, while Data2CRM Migration is rated 99% for their user satisfaction level. You can also assess their product details, such as modules, tools, options, plans, pricing, and others. Find out if the application lets you to customize some of its funnels to ensure the software matches your own business processes.

We are aware that not all businesses have the time to scrutinize dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Salesforce Essentials, Freshdesk, Salesforce Service Cloud.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automated CRM Migration
  • Coding and Copy/Pasting Free
  • 100% Cloud-based
  • 100% Uptime for Your Current CRM
  • Dedicated Secured Amazon Server
  • Free Demo Migration
  • During & Post Migration Technical Support
  • Easy to use & robust migration wizard

Pricing Info

Contact Data2CRM for enterprise pricing information and other product details. You can also submit a request for a free demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Computronix, 4040 Media, Net Sapiens

Integrations

Data2CRM Migration integrates with the following business systems and applications:

  • Salesforce
  • Highrise
  • Zurmo
  • Zoho CRM
  • Zendesk
  • xTuple
  • XRMS
  • CRM WORKetc
  • CRM Workbooks
  • Vtiger On-Premise
  • Vtiger On-Demand
  • vTiger
  • SuiteCRM
  • SugarCRM
  • SplendidCRM
  • Solve
  • Soffront
  • SAP
  • SalesOutlook
  • Salesnet
  • SalesJunction
  • Sage CRM
  • PlanFix
  • PipelineDeals
  • Pipedrive
  • OroCRM
  • Oracle
  • Siebel CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Data2CRM is a data migration solution that simplifies the transfer of your data one CRM platform to another by streamlining and automating the whole process.

Company Email

support@data2crm.com

Contact No.

Company's Address

2801 Camino Del Rio S, Suite 302
San Diego, CA 92117
USA

You shouldn’t count on just a broad range of functionalities and flexible pricing plans from a popular CRM Software. Almost as essential as main features is a trustworthy customer support. You want to make sure that when you have any questions about Freshdesk or Data2CRM Migration, or you face some problems, or perhaps you’ll want to request a specific update or feature useful to your team you can count on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. It’s also a big plus if you are able to benefit from individual training or at the very least an FAQ you can use.

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