Compare COVERAGEBOOK vs. FreshdeskFinding the most effective CRM Software for your company is key to boosting your company’s productivity. In our platform, it is simple to review various solutions to see which one is the right software for your needs. Here you can match Freshdesk vs. COVERAGEBOOK and look at their overall scores (9.8 vs. 8.2, respectively) and user satisfaction rating (100% vs. N/A%, respectively). It's also possible to browse the details of prices, conditions, plans, features, tools, and more, and find out which software offers more advantages for your business. As a rule of thumb, go for the business software that lets you to add/remove features and price terms to match your company growth or lack of it. Right now, the leading solutions in our Customer Support Software category are: Zendesk, Freshdesk, Samanage.
|Monthly payment | Quote-based||Monthly payment|
Cloud-based, easy-to-use coverage reports and PR management software for more efficient media coverage tracking and reporting.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
| Castle Square House, 9|
Brighton, BN1 1EG
| 311 California street,|
San Francisco, CA 94104
|English||English, Dutch, Polish, Turkish, Swedish|
|Nike, SONY, Stanford Graduate School of Business||Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
No information available.
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|+1 (866) 832-3090|
|Learn more about COVERAGEBOOK pricing||Learn more about Freshdesk pricing|
COVERAGEBOOK offers four SMB and enterprise pricing plans with different coverage credits (one online/offline coverage added to the book e.g. 10 credits = 10 new pieces of coverage to a book) to meet the needs of all users. Give the details a look, and select the best plan for your business:
Bronze – $99/month
Silver – $199/month
Gold – 499/month
Enterprise – by quote
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
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When you compare different CRM Software services you shouldn’t just study their features list and available pricing plans. Consider that the solution must be adjusted to your standards and business so the more flexible their offer the better. Find our which platforms are supported by Freshdesk and COVERAGEBOOK and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this could be a critical factor for many companies.