Compare CloudCherry vs. FreshdeskWe are here to improve the cumbersome process of contrasting CRM Software products for you. In particular, on this page you can look at the overall performance of Freshdesk (9.8) and contrast it with the overall performance of CloudCherry (8.5). You can also match their overall user satisfaction rating: Freshdesk (100%) vs. CloudCherry (100%). Similarly, study their functions thoroughly to find out which product can better tackle your company’s needs. In general, any B2B software must let you to quickly see the big picture, all the while allowing you easy access to the details. In case you you want to quickly identify the top Customer Support Software according to our review team we recommend you check out these products: Zendesk, Samanage, Freshdesk.
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
|+1-925-400-3930||+1 (866) 832-3090|
CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free trial and a free demo are also available.
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|English||English, Dutch, Polish, Turkish, Swedish|
| Customer Analytics Technologies Inc.|
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
| 311 California street,|
San Francisco, CA 94104
|Learn more about CloudCherry pricing||Learn more about Freshdesk pricing|
CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Fastrack, University of Essex, Puma||Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
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If you test different CRM Software software you shouldn’t only analyze their list of features and provided pricing plans. Keep in mind the app must be adjusted to your requirements and team so the more flexible their offer the better. Learn which systems are supported by Freshdesk and CloudCherry and be certain you will get mobile support for whatever devices you work on in your company. You should also find out which languages and countries are supported, as this may be a key element for many businesses.