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Compare Freshdesk vs Business Card Reader for HubSpot CRM

What is better Freshdesk or Business Card Reader for HubSpot CRM? The ideal CRM Software is a program that can handle your company’s unique demands. It’s easy to identify which alternative works best for your enterprise if you assess a wider range of products before you decide which one is the best.

As an example, Freshdesk and Business Card Reader for HubSpot CRM are scored at 9.8 and 8.0, respectively, for all round quality and performance. Similarly, Freshdesk and Business Card Reader for HubSpot CRM have a user satisfaction rating of 100% and 100%, respectively, which shows the general response they get from customers. Even better, talk to an existing customer of the software and solicit their feedback about the solution in question.

People who don't have much time or would like to get a Customer Support Software recommendation from our experts may want to investigate these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here.

Sprout – Free

  • Unlimited Agents
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Ticket Dispatch
  • Team Collaboration
  • Call-to-ticket conversion

Blossom –  $19/agent/month or $15/agent/month/annual billing

  • All Sprout Features
  • Automation Capabilities
  • In-depth Helpdesk
  • Chats and Calls Management
  • Marketplace Apps
  • SLA Management
  • Business Hours

Garden – $35/agent/month or $29/agent/month/annual billing

  • All Blossom Features
  • Triggered Messages
  • Time Tracking
  • Call Masking
  • Session Replay
  • Multilingual Knowledge Base
  • CSAT Surveys
  • Performance Reports
  • Embedded Chat FAQs
  • IVR

Estate – $65/agent/month or $49/agent/month/annual billing

  • All Garden Features
  • Automatic Ticket Assignment
  • In-app Chat Campaigns
  • Answer Bot
  • Portal Customization
  • Custom Roles
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $125/agent/month or $109/agent/month/annual billing

  • All Estate Features
  • Skill-based Ticket Assignment
  • IP Whitelisting
  • Extendable API Rate Limit
  • Sandbox
  • Phone Calls Holiday Routing
  • HIPAA Compliance
  • Co-browsing
  • Multilingual Chat FAQs

Field Service Management – $29/field technician/month

  • Available on Estate and Forest Plans
  • Add Field Technicians
  • Service Performance tracking
  • Schedule and Appointment Management
  • 24/7 Email Support
  • 24/5 Phone Support
  • Reports

You can take advantage of Freshdesk’s omnichannel capability for a fee if you subscribe to either Garden or Estate. But you get it free with Forest.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Expert's Choice Award and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $14.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Built-in HubSpot CRM Integration
  • Fast and Accurate Information Capture
  • Process 5 Business Cards Per Minute
  • Accurate Business Card Data Conversion
  • Top Class Information Security
  • Multiple Language Support

Pricing Info

Business Card Reader HubSpot CRM offers two types of Pay As You Go pricing plans for users to choose from:

Personal

  • $14.99 – 100 Business Card Recognitions
  • $27.99 – 200 Business Card Recognitions
  • $59.99 – 500 Business Card Recognitions
  • $99.99 – 1000 Business Card Recognitions

Corporate

  • $99.99 – 1 000 Business Card Recognitions per year
  • $199.99 – 2 500 Business Card Recognitions per year
  • $299.99 – 5 000 Business Card Recognitions per year
  • $399.99 – 8 000 Business Card Recognitions per year
  • $499.99 – 10 000 Business Card Recognitions per year
  • $1,999.99 – 50 000 business cards recognitions
  • $2,999.99 – 100 000 business cards recognitions
  • $4,999.99 – 250 000 business cards recognitions
  • $9,999.99 – 1 000 000 business cards recognitions

*plus taxes that are collected in some countries

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

At the moment, Business Card Reader for Hubspot CRM by MagneticOne Mobile integrates  not only with HubSpot CRM but also with 32 other CRM systems including Pipedrive, Salesforce, Prosperworks, Zoho, Infusionsoft and other.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Business Card Reader HubSpot CRM is a mobile app that allows you to enter data from business cards into your HubSpot CRM just in two taps.

Company Email

contact@magneticonemobile.com

Contact No.

Company's Address

2801 Camino Del Rio S, Suite 302
San Diego, CA 92117
USA

All the data, information and reviews that we shared in this comparison were taken from official company pages, promotional resources available online, actual experience from real users as well as our individual direct use of every solution by a professional reviewer. We do our best to comprehensively study each software, as a result we not only analyze it ourselves, but we also correlate our findings with views of other people from the B2B community.

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