Compare Freshchat vs. Bornevia
If you’re experiencing a tough time selecting the best Customer Support Software product for your needs, it’s a good idea to compare the available software and discover which service offers more benefits. For example, here you can compare Freshchat (overall score: 9.0; user rating: 96%) vs. Bornevia (overall score: 8.5; user rating: 100%) for their overall performance. You can even see which one provides more features that you need or which has better pricing plans for your current budget constraints. Using a clear table to match their features will significantly increase the odds of getting the appropriate product for your company. Take a closer look at other aspects of the software like intuitiveness, adaptability, scalability, and pricing terms. In the event you need to quickly decide on the optimal Live Chat Software according to our experts we recommend you try out the following services: Kayako, Freshchat, LiveAgent.  |  | ||
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| Pricing Details | |||
Our Score | Our Score 9.2 | Our Score 8.5 | |
| Customer Experience | |||
Customer Experience | Customer Experience 96% | Customer Experience 100% | |
| Price | |||
Price | free | $10 | |
| Pricing Type | |||
Pricing Type | Free | Monthly payment | Annual Subscription | Monthly payment | Annual Subscription | |
| Detailed Review | |||
Detailed Review | |||
| Overview | |||
Overview | Freshchat is a modern messaging software for sales teams offered by Freshworks. | Bornevia is web-based email, live chat, and social media customer service help desk software for growing teams. | |
| Quick Links | |||
Quick Links | |||
| Contact No. | |||
Contact No. | +1-866-832-3090 | +62 815-8428-4929 | |
| Types of Customers | |||
Types of Customers | Small Business | Medium Business | Freelancers | Small Business | Medium Business | |
| Contact Address | |||
Contact Address | 1250 Bayhill Drive, Suite 315 San Bruno, California USA | Ciputra World 1, DBS Bank Tower Lt.9, Jl.Prof Dr Satrio Kav 3-5, Jakarta Selatan Daerah Khusus Ibukota Jakarta Indonesia | |
| Languages Supported | |||
Languages Supported | English, Dutch, Polish, Turkish, Swedish | English, India | |
| Email Address | |||
Email Address | contactus@freshworks.com | contact@bornevia.com | |
| Devices Supported | ||||||||||||
Devices Supported |
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| Support Types | ||||||||||||
Support Types |
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| Available Features | ||||||||||||
Available Features | Freshchat FEATURES
| Bornevia FEATURES
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| Pricing Details | ||||||||||||
Pricing Details | Learn more about Freshchat pricing | Learn more about Bornevia pricing | ||||||||||
| Pricing Info | ||||||||||||
Pricing Info | Freshchat offers both monthly and yearly enterprise pricing subscriptions tailored to meet the needs of small and medium companies, including a free package for groups with up to 10 members. You can find more details on Freshchat pricing here. The pricing scheme looks as follows: Sprout – Free
Blossom – $15/member/month
Garden – $24/member/month
Estate – $39/member/month
| Bornevia offers a flexible pricing scheme where you only pay for the channels you use.
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| Popular Clients | ||||||||||||
Popular Clients | Clarion, Datsun, Gemvara, Veritrans | |||||||||||
| Supported Integrations | ||||||||||||
Supported Integrations | Freshchat integrates with the following business systems and applications:
| Bornevia is currently working on Slack integration. | ||||||||||
Phone
Live Support
Training
Ticket| Product Comparisons | |||
Product Comparisons | |||
| Popular Alternatives | |||
Popular Alternatives | Product name Score | Product name Score | |
| QUICK LINKS | |||
QUICK LINKS | |||
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You should keep in mind that even though both Freshchat and Bornevia may offer a reliable range of features every solution could be created for a different company size. If you are comparing features you should pay attention to a company size they are aimed at. Specific functionalities could scale up efficiently for huge enterprises but if you own a small or medium business it’s frequently more sensible to avoid paying for advanced functionalities that you might never have a chance to use.
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