Compare Freshcaller vs. UseResponseWe are here to simplify the cumbersome process of comparing Customer Support Software products for you. For example, on this page you can examine the overall performance of Freshcaller (8.0) and compare it with the overall performance of UseResponse (7.8). You may also match their overall user satisfaction rating: Freshcaller (100%) vs. UseResponse (100%). What’s more, research their features in detail to see which product can better deal with your company’s requirements. In general, any business app should allow you to quickly check the big picture, all the while allowing you quick access to the details. Currently, the top solutions in our Call Center Software category are: Five9, Freshcaller, CallTrackingMetrics.
|Quote-based||Monthly payment | One-time payment|
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.
UseResponse is a self-hosted customer feedback system for all types of businesses and communities.
|Learn more about Freshcaller pricing||Learn more about UseResponse pricing|
| 1250 Bayhill Drive, Suite 315,|
San Bruno, CA 94066
| 412 N Main St Ste100 |
Buffalo, WY 82834
|Types of Support|
Types of Support
|List of Features|
List of Features
No information available.
UseResponse integrates with the following business systems and applications:
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Loupen||Avast, Cisco, cPanel, P&G, Huawei|
Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
UseResponse offers two SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Cloud – $10/agent/month
Self-Hosted – $699 One-time purchase
|English||English, China, Germany, Japan, Spain, France, Russia|
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Both Freshcaller and UseResponse were evaluated by a panel of reliable SaaS experts who carried out a detailed examination of all important aspects of each solution. Their final rating was prepared by means of unique SmartScore model which gives a separate partial score to each component such as: main functionalities, client support, mobile device support, security, client satisfaction and media presence. We know useful features are not the only factor essential to a business so we make sure we pay attention to all facets of a service prior to giving it a final score.