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Compare Freshcaller vs. Team On The Run

Different companies require different types of Communications Software. To learn which one meets your requirements, consider evaluating various alternatives feature by feature including their terms and pricing. Similarly, you can get a quick idea of their general performance and customer feedback by having a look at our smart scoring system. The results are: Freshcaller (8.5) vs. Team On The Run (7.6) for overall quality and functionality; Freshcaller (100%) vs. Team On The Run (99%) for user satisfaction rating. Examine their strong and weaker points and decide which software is a better option for your company. One simple but effective tip is to list the strengths and weaknesses of both services side by side and find out which software has more benefits. We are aware that not all companies have enough time to scrutinize dozens of various products, so we prepared a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Five9, RingCentral Contact Center, Freshcaller.
Compare

Freshcaller

VS

Team On The Run

VS

Freshcaller screenshot Team On The Run screenshot
Pricing Page

Our Score

Our Score

9.0 ?

Our Score

7.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

99% ?

Cost

Cost

by quote

$3

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.
Team on The Run is a cloud-based communications platform that improves corporate communication without compromising security and reliability.
Quick Links
Email Address

Email Address

hello@freshcaller.com info@streamwide.com
Languages

Languages

English English
Pricing Page

Pricing Page

Learn more about Freshcaller pricing Learn more about Team On The Run pricing
Phone No.

Phone No.

+1-916-379-7474 +33 1 70 08 51 00
Contact Address

Contact Address

1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
84 Rue d’Hauteville
75010 Paris
France
Customer Support

Customer Support

Phone
Training
Phone
Ticket
Prominent Customers

Prominent Customers

Loupen
Pricing Info

Pricing Info

Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Team On The Run offers a flexible and affordable payment scheme for its standard product or you can enjoy a more customized mobile application to suit your business’ needs.

Online Offer – $3/month for users

The recommended and simplest way to jumpstart your Team on The Run Experience

  • First 3 months are free!
  • Full-service features
  • Service hosted in our Cloud
  • Order online
  • Pay by credit/debit card or by wire transfer
  • PDF invoices

A La Carte – Contact Team On the Run for pricing details

  • Custom mobile application designed to ensure you get the perfect platform for your business.
  • Customize mobile application
  • On-demand customization (integration with your ERP/LDAP…)
  • Customize security hardening
  • Acquire software license
  • Deployment on customer premises, private Cloud or public Cloud (IAAS)
  • Order offline
Integrations

Integrations

No information available.

  • Cloud Storage: Dropbox, Google Drive, Alfresco ECM
  • Your e-mail provider: Gmail, Yahoo, etc.
  • Team on the Run can integrate with almost any software to automate processes in companies for example hotel management software to update status of rooms, etc.
  • To ask about specific integrations, email the vendor at support@teamontherun.com
Features

Features

Freshcaller FEATURES

  • Local phone numbers
  • Toll-free numbers
  • International numbers
  • Vanity numbers
  • Global phone usage
  • Port-in numbers
  • Call masking
  • Voicemail
  • Business hours
  • Route to groups
  • Custom greetings
  • Auto-receptionists
  • Multi-level IVR
  • Wait queues
  • Information extensions
  • Call failover
  • Call blocking
  • Real-time phone provisioning
  • Shared lines
  • Automatic call recording
  • Call logs
  • Real-time dashboard
  • Call queue visibility
  • Agent presence status
  • Centralized management
  • Call monitoring
  • Call barging
  • Call from any number
  • Reporting
  • Inbound caller ID
  • Contextual response and In place editing
  • Call forwarding
  • Answer in browser
  • Call notes
  • Customer interaction history
  • Desktop notifications
  • In-call actions
  • Call conferencing
  • Warm transfer

Team On The Run FEATURES

  • Secure messaging
  • mobile Corporate Directory
  • ECM and cloud storage Access
  • WebChat (desktop-mobile real-time sync)
  • VoIP/Walkie-Talkie (Push to Talk)
  • Responsive customer service team
  • Scalability and customization
  • Powerful road map features such as NFC Tag, Web RTC, etc.
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The solutions compared on this page are merely a small part of our complete Communications Software category and you should remember that there could be more desirable solutions available. If you want to make sure you make the best possible choice for your company we strongly suggest that you compare more solutions first. It may also be a good idea to check out our top 10 Communications Software list to find out which solutions are now the best ones and dominate the market.