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Compare Freshcaller vs Team On The Run

What is better Freshcaller or Team On The Run? Different companies require different types of Communications Software. To learn which one meets your requirements, consider evaluating various alternatives feature by feature including their terms and pricing. Similarly, you can get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.

The results are: Freshcaller (8.5) vs. Team On The Run (7.6) for overall quality and functionality; Freshcaller (100%) vs. Team On The Run (99%) for user satisfaction rating. Examine their strong and weaker points and decide which software is a better option for your company. One simple but effective tip is to list the strengths and weaknesses of both services side by side and find out which software has more benefits.

We did our best to prepare reviews of all popular Call Center Software solutions offered out there, but among all the ones we reviewed these three deserved our special attention: Ytel, Freshcaller, RingCentral Contact Center.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Local phone numbers
  • Toll-free numbers
  • International numbers
  • Vanity numbers
  • Global phone usage
  • Port-in numbers
  • Call masking
  • Voicemail
  • Business hours
  • Route to groups
  • Custom greetings
  • Auto-receptionists
  • Multi-level IVR
  • Wait queues
  • Information extensions
  • Call failover
  • Call blocking
  • Real-time phone provisioning
  • Shared lines
  • Automatic call recording
  • Call logs
  • Real-time dashboard
  • Call queue visibility
  • Agent presence status
  • Centralized management
  • Call monitoring
  • Call barging
  • Call from any number
  • Reporting
  • Inbound caller ID
  • Contextual response and In place editing
  • Call forwarding
  • Answer in browser
  • Call notes
  • Customer interaction history
  • Desktop notifications
  • In-call actions
  • Call conferencing
  • Warm transfer

Pricing Info

Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Loupen

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.

Company Email

hello@freshcaller.com

Contact No.

Company's Address

1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $3

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Secure messaging
  • mobile Corporate Directory
  • ECM and cloud storage Access
  • WebChat (desktop-mobile real-time sync)
  • VoIP/Walkie-Talkie (Push to Talk)
  • Responsive customer service team
  • Scalability and customization
  • Powerful road map features such as NFC Tag, Web RTC, etc.

Pricing Info

Team On The Run offers a flexible and affordable payment scheme for its standard product or you can enjoy a more customized mobile application to suit your business’ needs.

Online Offer – $3/month for users

The recommended and simplest way to jumpstart your Team on The Run Experience

  • First 3 months are free!
  • Full-service features
  • Service hosted in our Cloud
  • Order online
  • Pay by credit/debit card or by wire transfer
  • PDF invoices

A La Carte – Contact Team On the Run for pricing details

  • Custom mobile application designed to ensure you get the perfect platform for your business.
  • Customize mobile application
  • On-demand customization (integration with your ERP/LDAP…)
  • Customize security hardening
  • Acquire software license
  • Deployment on customer premises, private Cloud or public Cloud (IAAS)
  • Order offline

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Cloud Storage: Dropbox, Google Drive, Alfresco ECM
  • Your e-mail provider: Gmail, Yahoo, etc.
  • Team on the Run can integrate with almost any software to automate processes in companies for example hotel management software to update status of rooms, etc.
  • To ask about specific integrations, email the vendor at support@teamontherun.com

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Team on The Run is a cloud-based communications platform that improves corporate communication without compromising security and reliability.

Company Email

info@streamwide.com

Contact No.

Company's Address

84 Rue d’Hauteville
75010 Paris
France

The solutions compared on this page are merely a small part of our complete Communications Software category and you should remember that there could be more desirable solutions available. If you want to make sure you make the best possible choice for your company we strongly suggest that you compare more solutions first. It may also be a good idea to check out our top 10 Communications Software list to find out which solutions are now the best ones and dominate the market.

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