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Compare Freshcaller vs SendHub

What is better Freshcaller or SendHub? Finding the proper Communications Software product is as straightforward as comparing the strong and weak characteristics and terms offered by Freshcaller and SendHub. Here it's also possible to match their all round scores: 8.5 for Freshcaller vs. 8.0 for SendHub.

Or you can verify their general user satisfaction rating, 100% for Freshcaller vs. 89% for SendHub. We suggest that you put some effort and study their differences and determine which one is the better choice for your company. What’s more keep in mind to consider your company’s or industry’s special situation, for instance, a multilingual solution for a global team or a mobile version to help you work on the go.

We realize that not all companies have the time to try out a wide range of various products, so we created a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Zendesk, RingCentral Contact Center, Freshcaller.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Local phone numbers
  • Toll-free numbers
  • International numbers
  • Vanity numbers
  • Global phone usage
  • Port-in numbers
  • Call masking
  • Voicemail
  • Business hours
  • Route to groups
  • Custom greetings
  • Auto-receptionists
  • Multi-level IVR
  • Wait queues
  • Information extensions
  • Call failover
  • Call blocking
  • Real-time phone provisioning
  • Shared lines
  • Automatic call recording
  • Call logs
  • Real-time dashboard
  • Call queue visibility
  • Agent presence status
  • Centralized management
  • Call monitoring
  • Call barging
  • Call from any number
  • Reporting
  • Inbound caller ID
  • Contextual response and In place editing
  • Call forwarding
  • Answer in browser
  • Call notes
  • Customer interaction history
  • Desktop notifications
  • In-call actions
  • Call conferencing
  • Warm transfer

Pricing Info

Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Loupen

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.

Company Email

hello@freshcaller.com

Contact No.

Company's Address

1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 89%

Pricing

Starting from $11.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

SendHub makes it easy for users to manage their communications with the following core features:

  • Messaging
  • Voice
  • Conferencing
  • Files
  • Threaded Conversations
  • Unified Inbox

Pricing Info

SendHub offers product plans that suit the varying business needs of every organization, from small businesses in need of a dependable phone platform to large corporations that require custom plans. Get a 14-day free trial as well to take SendHub for a test run.

Starter – $11.99/user/month (annually) or $14.99/user/month (monthly)

A comprehensive package that offers a complete business phone system with texting (2,000 SMS) and calling capabilities. A perfect option for small teams with 10 users or less.

Business – $19.99/user/month (annually) or $24.99/user/month (monthly)

All features and more. Designed for developing startups and growing businesses. Includes a Dedicated Account Manager, priority support, and 4,000 SMS among others.

Custom Plan – Contact for Pricing

Ideal for businesses who prefer a custom solution and training to fulfill their business requirements.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lyft, Asana, HomePolish, Goldbely

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SendHub delivers a very useful solution that makes it easy for small businesses and developing enterprises to manage their communication channels.

Company Email

support@sendhub.com

Contact No.

Company's Address

3475 Edison Way, Menlo Park, CA 94025, United States

In the event you are still having second thoughts about which solution will perform best in your case it might be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular every service is and how extensive is its online presence. For instance Freshcaller Twitter account has currently 143 followers. At the same time SendHub Twitter is followed by 2037 users.

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