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Compare Freshcaller vs. PIMS Auto Dialer

To successfully acquire the most efficient and productive Communications Software for your company, you have to compare products available on the market. For example, here it is possible to match Freshcaller’s overall score of 8.5 against PIMS Auto Dialer’s score of 8.0. You can even examine their general user satisfaction: Freshcaller (100%) vs. PIMS Auto Dialer (98%). Moreover, you can assess their good and bad points feature by feature, including their offered terms and pricing. By comparing products you are sure that you select the right software for your needs. It’s clear you must understand your unique needs to realize which service matches those needs. Those of you who want to save some time or could use a Call Center Software suggestion from our team may want to try out these top choices for the current year: Five9, Freshcaller, RingCentral Contact Center.
Comparison

Freshcaller

VS

PIMS Auto Dialer

VS

Freshcaller screenshot PIMS Auto Dialer screenshot
Pricing Page

Score

Our Score

9.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?

Pricing

Pricing

by quote

$125

Price Scheme

Price Scheme

Quote-based Monthly payment
Full Review

Full Review

General Description

General Description

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.
PIMS Auto Dialer is a cloud-based predictive dialing software loaded with features and functionalities to help them fully address incoming and outgoing calls.
Useful Links
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Available Features

Available Features

Freshcaller FEATURES

  • Local phone numbers
  • Toll-free numbers
  • International numbers
  • Vanity numbers
  • Global phone usage
  • Port-in numbers
  • Call masking
  • Voicemail
  • Business hours
  • Route to groups
  • Custom greetings
  • Auto-receptionists
  • Multi-level IVR
  • Wait queues
  • Information extensions
  • Call failover
  • Call blocking
  • Real-time phone provisioning
  • Shared lines
  • Automatic call recording
  • Call logs
  • Real-time dashboard
  • Call queue visibility
  • Agent presence status
  • Centralized management
  • Call monitoring
  • Call barging
  • Call from any number
  • Reporting
  • Inbound caller ID
  • Contextual response and In place editing
  • Call forwarding
  • Answer in browser
  • Call notes
  • Customer interaction history
  • Desktop notifications
  • In-call actions
  • Call conferencing
  • Warm transfer

PIMS Auto Dialer FEATURES

  • Call Recording/Monitoring
  • Scalable to hundreds of seats
  • Inbound, Outbound & Blended call handling
  • Call Transfer
  • Text to Speech
  • Text Notifications
  • Email Notifications
  • Call Scripting
  • Caller ID
Prominent Customers

Prominent Customers

Loupen Creative, Inc., Thomassen Law Group
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Languages Supported

Languages Supported

English English
Email Address

Email Address

hello@freshcaller.com
Integrations

Integrations

No information available.

Pims Auto Dialer integrates with the following business systems and applications:

  • Salesforce
  • SurveyMonkey
  • SugarCRM
  • Zoho CRM
Cost Details

Cost Details

Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

PIMS Auto Dialer is available on a single price: $125 per agent per month.

It includes unlimited outbound domestic minutes & technical support.

Contact Address

Contact Address

1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
5400 Laurel Springs Pkwy #1303
Suwanee, GA 30024
United States
Phone No.

Phone No.

+1-916-379-7474 866-987-7467
Customer Support

Customer Support

Phone
Training
Phone
Ticket
Pricing Page

Pricing Page

Learn more about Freshcaller pricing Learn more about PIMS Auto Dialer pricing
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QUICK LINKS

QUICK LINKS

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No Communications Software will manate to cover all the needs of a business. While core features of Freshcaller and PIMS Auto Dialer are obviously a priority you should also carefully analyze the integrations provided by a given app. In many cases you will already be using other types of B2B software in your company and it’s definitely better to choose products that integrate well with each other. If you do that you will be able to guarantee a smooth exchange of information between your teams and services, which can really reduce time devoted to migrating between one solution and the other.