Compare Freshcaller vs. Nextiva Office Service

When you compare Freshcaller and Nextiva Office Service, you can easily see which Communications Software product is the more suitable option. This means that your enterprise will be able to choose most productive and efficient application. You can examine the details, like available tools, prices, plans offered by each vendor, offer stipulations, etc. We also let you check their all round scores to know which one seems to be more suitable. Freshcaller has 8.5 points for overall quality and 100% rating for user satisfaction; while Nextiva Office Service has 8.4 points for overall quality and 99% for user satisfaction. You can also check which software business is more reliable by sending an email inquiry to both vendors and check which one replies sooner. We are aware that not all people have the time to test a large number of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Five9, RingCentral Contact Center, Freshcaller.



Nextiva Office Service


Freshcaller screenshot Nextiva Office Service screenshot
Pricing Details


Our Score

9.0 ?

Our Score

8.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

99% ?



by quote


Price Scheme

Price Scheme

Quote-based Monthly payment
Full Review

Full Review

General Info

General Info

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.
A virtual IP/PBX developed to provide businesses with standard IP PBX features for a low startup cost.
Easy Links
Available Support

Available Support

Phone Live Support


No information available.

Nextiva offers business integration with a number of CRM platforms as well as Outlook.

Available Plans

Available Plans

Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Nextiva Office offers three priced packages for businesses who are looking to get a cloud-based phone system for their offices. Each plan comes with great features and functionalities that will suit their requirements and budget.

Office Pro – $19.95/mo

  • Cloud PBX
  • Free Number
  • Advanced Call Management
  • Unlimited Calling
  • Free Local Number
  • Free Toll Free Number
  • Voicemail to Email
  • Unlimited Virtual Faxing
  • Shared Call Appearance
  • HD Music on Hold

Office Pro Plus – $22.95/mo

  • All Office Pro features plus:
  • Conference Bridge
  • Nextiva Mobile App

Office Enterprise – $29.95/mo

All Office Pro Plus features plus:

  • Team Presence
  • Silent Call Barging
  • Attendant Console
Pricing Details

Pricing Details

Learn more about Freshcaller pricing Learn more about Nextiva Office Service pricing
Devices Supported

Devices Supported

Vendor's Address

Vendor's Address

1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
8800 E Chaparral Rd
Ste 300
Scottsdale, AZ 85250
Company Email

Company Email


English English
List of Features

List of Features

Freshcaller FEATURES

  • Local phone numbers
  • Toll-free numbers
  • International numbers
  • Vanity numbers
  • Global phone usage
  • Port-in numbers
  • Call masking
  • Voicemail
  • Business hours
  • Route to groups
  • Custom greetings
  • Auto-receptionists
  • Multi-level IVR
  • Wait queues
  • Information extensions
  • Call failover
  • Call blocking
  • Real-time phone provisioning
  • Shared lines
  • Automatic call recording
  • Call logs
  • Real-time dashboard
  • Call queue visibility
  • Agent presence status
  • Centralized management
  • Call monitoring
  • Call barging
  • Call from any number
  • Reporting
  • Inbound caller ID
  • Contextual response and In place editing
  • Call forwarding
  • Answer in browser
  • Call notes
  • Customer interaction history
  • Desktop notifications
  • In-call actions
  • Call conferencing
  • Warm transfer

Nextiva Office Service FEATURES

  • Unlimited Calling
  • Unlimited Faxing
  • Mobile Communications
  • Number Portability
  • Auto Attendant
  • Nextiva Anywhere
  • HD Voice Quality
  • Unified Communications
  • Receptionist
  • Instant Conference Calls
  • Meet-Me Conferencing
  • IM and Presence
  • Call Queuing
  • Plug-ins
  • Voicemail to Email
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Contact No.

Contact No.

+1-916-379-7474 (800) 799-0600
Popular Clients

Popular Clients

Loupen Nissan, IBM, Delta, Target, Acura, Burger King
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Popular Alternatives

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It may not always be enough to just compare Freshcaller and Nextiva Office Service against one another. While specific tools, cost and customer reviews are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by every solution. Very often a less dominant solution may turn out to be a great choice that was a winner of many industry awards such as our Great User Experience Award which proves that despite smaller market popularity it’s a worthy rival to the solutions that rule the market.