Compare Freshcaller vs. CustomerSureBuying the ideal Customer Support Software product is all about evaluating various solutions and determining the top software for your specific needs. Our proprietary algorythm will give you a brief look at the general rating of Freshcaller and CustomerSure. For total quality and performance, Freshcaller scored 8.0, while CustomerSure scored 7.4. On the other hand, for user satisfaction, Freshcaller earned 100%, while CustomerSure earned 100%. Below you can also verify their functions, terms, plans, etc. to find out which program will be more suitable for your company. One critical feature to assess is if the software can enable/disable limitations on different types of users to secure any confidential company data. Users who want to save some time or would like to get a Call Center Software advice from our team may want to investigate these top choices for this year: Freshdesk, CallTrackingMetrics, Five9.
|Quote-based||Monthly payment | Quote-based|
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.
CustomerSure is a customer feedback and follow-up tool to get you closer to your target customers.
| 1250 Bayhill Drive, Suite 315,|
San Bruno, CA 94066
|John Buddle Work Village Buddle Road Newcastle upon Tyne, Tyne and Wear NE4 8AW United Kingdom|
Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
The tool offers a 14-day free trial on all plans.
For those companies that have more special customer satisfaction needs, contact the company for the pricing plan according to their needs and budget.
|English||English, Ireland, South Africa, Europe, Australia, Germany, India|
|List of Features|
List of Features
|+1-916-379-7474||415 800 3497|
No information available.
CustomerSure integrates with most CRM systems as well as
|Types of Support|
Types of Support
|Learn more about Freshcaller pricing||Learn more about CustomerSure pricing|
|Small Business | Large Enterprises | Medium Business||Large Enterprises | Medium Business|
|Loupen||Kiravans, ShoeMe, RIBA Bookshops|
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In case you are still having second thoughts about which service will perform best in your case it may be a sound idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular each software is and how wide is its online presence. For example, in case of Facebook Freshcaller has 318 likes on their official page while CustomerSure profile is liked by 193 users.