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Compare forms.app vs Retently

What is better forms.app or Retently? Buying the best Survey Software for your company is essential to growing your company’s efficiency. In our platform, it's easy to evaluate a wide range of solutions to see which one is the right software for your needs. Here you can match forms.app vs. Retently and look at their overall scores (8.3 vs. 8.6, respectively) and user satisfaction rating (93% vs. N/A%, respectively).

Additionally, you can analyze the specifics of pricing, terms and conditions, plans, features, tools, and more, and find out which software offers more benefits for your business. As a rule of thumb, go for the business software that lets you to scale the features and pricing to complement your business growth or lack of it.

If you need to quickly find the top Forms Automation Software according to our experts we advise you try out one of these products: ProntoForms, JotForm, Pardot.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Product Basket
  • Payment Collection
  • Google Conversion Code
  • Customized URL
  • Quota Settings
  • Unique QR Code for each form
  • Auto Saving
  • Embed Form into Website
  • Picture Selection
  • Welcome Page
  • Thank You Page
  • Publish Day Settings
  • Unpublish Day Settings
  • Notification by Email
  • Image Upload
  • Quick Start
  • Design Settings
  • Star Rating
  • Multiple Submissions Settings

Pricing Info

forms.app offers the following SMB and enterprise pricing plans:

Free Plan

  • 10 forms
  • 1 GB of cloud space
  • 10,000 form views per month
  • 10,000 answer forms
  • 10,000 report views per month
  • 10 Email addresses of form share daily
  • 1 Email address notification
  • Forms.app Branding

Basic – $9 per month

  • 100 forms
  • 10 GB of cloud space
  • 10,000 form views per month
  • 10,000 answer forms
  • 10,000 report views per month
  • 5 Email addresses notification
  • 100 Email addresses of form share daily
  • No option for branding

Pro – $29 per month

  • 1,000 forms
  • 100 GB of cloud space
  • 100,000 form views per month
  • 100,000 answer forms
  • 100,000 report views per month
  • 10 Email addresses for notification
  • 1,000 E-mail addresses of form share daily
  • No option for branding

Premium – $99 per month

  • Unlimited number of forms
  • 1 TB of cloud space
  • 1,000,000 answer forms
  • 1,000,000 form views per month
  • 1,000,000 report views per month
  • 20 Email addresses for notification
  • 10,000 Email addresses for form sharing daily
  • No option for branding

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

forms.app integrates with Zapier with 1500+ applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

forms.app is a free online survey and form builder with no coding required.

Company Email

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Targeted Surveys
  • Advanced Reports
  • Simple Segmentation
  • Custom Templates
  • Multiple Survey Channels
  • Transactional NPS Campaigns
  • NPS Automation Scenarios
  • Native Integrations

Pricing Info

Retently offers different subscription packages depending on the types of features you need, the number of users you need the system to support, and the amount of surveys you intend to conduct monthly. This way, you get the most out of your budget and make sure you are only paying for what your operations require. If you still feel unsure about investing in this product, the vendor also has a free 14-day trial so that you can get a better feel of the features that the application has to offer.

Basic Plan – $39 per month / $328 per year

A basic NPS service for companies that start tracking and improving customer sentiment.

  • 1,000 Monthly Surveys
  • 1 Campaign
  • 1 User
  • Email surveys
  • Multi-language survey templates
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • Email Marketing Integrations
  • Slack Integration

Growth Plan – $99 per month / $832 per year

Great for SaaS, eCommerce, and SMBs that need multi-channel regular and transactional NPS.

  • 5,000 Monthly Surveys
  • 5 Campaigns
  • 5 Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration

Premium Plan – $249 per month / $2092 per month

Designed for companies that need to automate the processing of high volume customer feedback.

  • 15,000 Monthly Surveys
  • 15 Campaigns
  • 15 Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration
  • CRM Integrations
  • Retently API
  • Import of existing NPS data

Enterprise Plan – Contact Vendor for Pricing

Customer experience management for companies looking for tailored solutions and custom integrations.

  • Custom Monthly Surveys
  • Custom Campaigns
  • Custom Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration
  • CRM Integrations
  • Retently API
  • Import of existing NPS data
  • Data Warehousing
  • On-Premise, White-Label Service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PepsiCo, GlaxoSmithKline, and Qantas

Integrations

Retently offers API capabilities, allowing it to blend seamlessly with third-party applications such as:

  • Zapier
  • Intercom
  • Slack
  • Salesforce
  • Hubspot
  • Microsoft Dynamics
  • Shopify
  • Magento
  • WooCommerce
  • MailChimp
  • Constant Contact
  • Aweber
  • Campaign Monitor
  • GetResponse
  • Pipedrive
  • Zendesk
  • FreshDesk
  • Help Scout
  • MonkeyLearn
  • Geckoboard
  • ChartMogul

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful NPS software that allows you to collect and analyze feedback to improve customer retention and improve overall operations. It comes with robust features to help you in custom survey creation, audience segmentation, and multi-channel survey collection. You can also automate your NPS survey, allowing you to save time.

Company Email

sales@retently.com

Contact No.

Company's Address

2318 Louis Rd, Suite B
Palo Alto, CA 94303
USA

ProntoForms

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Mobile Forms App features

  • Offline work mode
  • Market-leading data input options
  • Native OS user interface (iOS, Android, Windows 10)
  • In-app branding and customization
  • Sections / Repeatable sections / Conditional sections
  • Conditional logic
  • Auto-populate forms with data from cloud or back-office systems
  • Data source filter and search
  • Rich Photo/Sketch: multiple images, drawing tools, zoom-in/out, thumbnail summary, picture quality/size, stamp form data on images
  • Date/time/duration controls & calculations
  • Barcode & QR code scanning
  • Click-to-Call, Click-to-SMS, Click-to-Email, Click-to-Web, Click-to-PTT, contact directory
  • Form Summary (with share/print options)

Integrations & Workflow features

  • Out-of-the-box support for numerous cloud services and back-office systems
  • Business document output support: PDF, MS Word, HTML, plain text, calendar event (iCal), business card (vCard)
  • Customizable data file output support: CSV, JSON, XML, plain text
  • Dispatching: via API, via Portal, bulk dispatch, image dispatching
  • Custom Filters on data destinations/integrations
  • Dispatch destination (Mobile to Mobile workflows)
  • SMS notifications
  • Form to email

Analytics & Reporting features

  • Data Output options: PDF, Word, CSV, HTML, XML, JSON, Business Card, Event invitation, Custom DREL
  • Data record listing & filtering
  • Form submission charts (via web-portal)
  • Online viewing of PDFs
  • Visual mapping of data record submission locations
  • Custom PDF/Word document output formatting (fee applies)
  • Unlimited analytics data storage
  • Data export (manual or scheduled)
  • Data export filters
  • Advanced Analytics – Data management service
  • Advanced Analytics – Interactive dashboards and reports access
  • Advanced Analytics – Scheduled reports pushed via email
  • Advanced Analytics – Report authoring
  • Advanced Analytics – Dashboard authoring

Pricing Info

Available plans:

 

Essentials – $15/user/month

  • Advanced data collection
  • Simple business logic
  • Simple outputs and integrations
  • Multi-platform
  • Offline functionality

Advanced – $45/user/month

  • Advanced conditional logic
  • Advanced integrations
  • Advanced outputs
  • Multi-depths, higher usage limits

Enterprise

– Request a quote

  • Single sign-on & advanced security
  • Advanced input controls
  • Advanced form management
  • Unrestricted usage

*Each user represents a ProntoForms activated mobile device. Monthly subscription price based on annual contract.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Halliburton, Toshiba, Amtrak

Integrations

ProntoForms integrates with a variety of business systems and applications: Pre-Built Enterprise Integrations:

  • FTP
  • HTTP GET
  • HTTP File Upload
  • HTTP POST / PUT
  • Template-Driven HTTP
  • WebDav
  • Sharepoint

Pre-Built Cloud Integrations:

  • Box
  • Dropbox
  • Evernote
  • ShareFile
  • Geotab
  • Google Sheets
  • Google Cloud Print
  • Google Contact
  • Google Drive
  • QuickBooks Online
  • SalesForce
  • ServiceMax
  • Sharepoint
  • Microsoft OneDrive
  • Microsoft Sites Document Library
  • Zendesk
  • Salesforce Custom Object
  • Amazon Cloud

ProntoForms also offers REST API that makes it possible to integrate it with virtually any back-end system, including large enterprise systems, e.g., SAP, Oracle, as well as proprietary in-house systems. Supported features include form dispatching, data source updates, form document, data retrieval, user management and many more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ProntoForms, a winner of our Best Forms Automation Software for 2019, is a top tool for managing teams and projects. It helps users save costs and effort by automating mobile workflows. The platform also helps remote workers collect data on mobile devices easily, generate insights, and share with the larger team.

Company Email

sales@prontoforms.com

Contact No.

Company's Address

2500 Solandt, Suite 250
Ottawa, Ontario K2K 3G5
Canada

If you compare various Survey Software apps you shouldn’t simply explore their features list and available pricing plans. Pay attention to the fact that the product must be adjusted to your requirements and team so the more flexible their offer the better. Explore which OSes are supported by forms.app and Retently and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this might be a deal breaker for many companies.

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