Folder HelpDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Microsoft-Based Application
- Ticket Management in Outlook
- Automatic Ticket Creation
- Email-to-Ticket Conversion
- Automatic Data Transfer
- Ticket Form Fields
- Mailbox Monitoring
- Ticket Views
- Ticket-to-KB Conversion
- KB Article Sharing
- FAQ Answers
- In-Ticket Calling
- Email Notifications
- Automatic Emails
- Excel Reports
- Statistics
Pricing Info
Pricing Info
Folder HelpDesk is available in three different types of enterprise pricing plans: Minimum, Medium, and Premium Level: You can buy any of the plans through an annual or monthly subscription.
In addition, as a subscriber, you are given the option to improve Folder HelpDesk by partly sponsoring the development of new features or enhancement of existing features of the standard version of the application, which you think may be useful for you and other organizations. Here are the details:
Minimum Level – $190/organization/month or $2,200/organization/year
- Free support access
- Free application updates
- Folder HelpDesk only
Medium Level – $209/organization/month or $2,469/organization/year
- All features in Minimum Level
- Free registration
- Folder HelpDesk + 2 other Biz Solutions 365 software products
Premium Level – $600/0ganization/month or $7,200/organization/year
- + $2,000 one-time setup fee
- All features in Medium Level
- Folder HelpDesk + all other Biz Solutions 365 software products
- Custom logo
- Custom download
- Custom setup
- Private network deployment
- Source code purchase
- App usage after subscription cancellation
Sponsorhip Offering – by quote
- For active subscribers who want to change and improve the existing features of Folder HelpDesk or add new features to the application
- Biz Solution 365 handles development, produc/feature documentation, and upgrade
- Pay a portion of the development cost
Integrations
Integrations
Folder HelpDesk integrates with:
- Microsoft Outlook
- Microsoft Exchange
- SQL Server
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No available info.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Folder HelpDesk is a ticket management system that lets you create, track, and manage support tickets directly in MS Outlook.
Company Email
sales@bizsolutions365.com
Contact No.
Company's Address
365 Software Solutions LLP
(Galaxy Weblinks LTD - parent company)
104, Sai Kripa Colony Vijay Nagar, Near Ips School Indore,
Indore, Madhya Pradesh 452001,
India
Folder HelpDesk Comparisons
Popular Folder HelpDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Collision Detection
- Tags
- Quick Replies
- Notes
- Insightful Reports
- Automations & Custom Folders
- Signatures
- Auto replies
- Powerful Search
- User Permissions
- Message Formatting
- Knowledgebase
- SSL Encryption
- IP White Listing
- Full Facebook integration
- Full Twitter integration
- Multi-channel support: email, Twitter, Facebook, web
- Social monitor features to track and compare competition
Pricing Info
Abhisi offers three enterprise pricing plans to meet the needs of different users. It also comes with an extended 60 day free trial which is the longest of any software of its kind. Take a look at the pricing details and select the best plan for your business:
Abhisi Standard – $9/user/month
- 2 Mailboxes
- 5 Agents
- 1 Knowledge Base
- 5 GB Storage Space
- Message Viewed/Opened Tracking
- Quick Replies
- Auto Responder
- Automations (Workflows)
- Abhisi Branding
Abhisi Professional – $19/user/month
- All Standard Features
- Unlimited Mailboxes
- up to 100 Agents
- 2 Knowledge Bases
- Unlimited Storage Space
- Abhisi Help Widget
- 5 Facebook Pages
- 5 Twitter Pages
- Full Reports
- Agent Collision Detection
- Customer Happiness Ratings
- Remove Abhisi Branding
Abhisi Business – $49/user/month
- All Professional Features
- Unlimited Mailboxes
- Unlimited Agents
- 5 Knowledge Bases
- Unlimited Storage Space
- 10 Facebook Pages
- 10 Twitter Pages
Integrations
Abhisi integrates with the following business systems and applications:
- MailChimp
- Shopify
- Slack
- Olark
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Abhisi is a cloud-based help desk solution that enables companies to provide timely and personalized support to their customers.
Company Email
support@abhisi.com
Contact No.
Company's Address
Abhisi Helpdesk
3-251 Queen St. E., Suite 174
Mississauga, Ontario, L5M 1L7
Canada
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All the data, facts and reviews that we shared in this analysis were collated from official company sites, promotional resources available online, actual experience from real customers as well as our personal direct use of every product by an expert. We put a lot of effort to comprehensively analyze each software, therefore we not only study it on our own, but we also correlate our findings with views of other members from the SaaS community.
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