Compare FocalScope vs. Cherwell IT Service ManagementWhen looking for the right Customer Support Software for your business our recommendation is that you review the functions, pricing, along with other crucial info regarding the product and vendor. Here, you can check the parallels and differences between FocalScope (overall score at 8.2 and user satisfaction at N/A%) and Cherwell IT Service Management (overall score at 8.3 and user satisfaction at 98%). It's also possible to check their unique details, for example features, plans, pricing, conditions, etc. Moreover, read the terms thoroughly for information on hidden costs, like, setup cost, separate support plan, upgrade fees, disk space fees, and others. Our experts made sure to review all popular Customer Support Software services that you can find out there, but among all the ones we reviewed these three deserved our special attention: Samanage, Freshdesk, LiveAgent.
FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.
The Cherwell Service Management platform is built from the ground up with a unique codeless architecture that enables rapid time to value, infinite flexibility, and frictionless upgrades.
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises||Large Enterprises | Medium Business|
FocalScope integrates with the following business systems and applications:
No information available.
|USA, UK, Canada, International||USA, UK, Canada, International, Germany, Spain, France, Portugal|
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Small Cloud – $9/agent/month
Cloud – $39/agent/month
On-Premise – $39/agent/month
Phone System – Built-in Add-on
Contact Cherwell IT Service Management for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
|DHL, American Express, Singtel||Western Union, Swatch, BIE Aerospace|
| 171 2Nd Street, Suite 300|
Commack, New York 11765
| 10125 Federal Drive, Suite 100|
Colorado Springs, CO 80908
|Learn more about FocalScope pricing||Learn more about Cherwell IT Service Management pricing|
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Both FocalScope and Cherwell IT Service Management were evaluated by a team of independent B2B experts who carried out a full analysis of all core elements of every service. Their ultimate score was prepared by means of unique SmartScore system which calculates a separate partial score to every component including: main functionalities, client support, mobile support, security, client satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only aspect important to a business so we do our best to pay attention to all sides of a service before coming up with its final rating.