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Compare FlowCentric BPM vs etouches

What is better FlowCentric BPM or etouches? If you’re experiencing a difficult time deciding on the best Business Process Management Software product for your circumstances, we suggest that you do a comparison of the available software and find out which tool offers more benefits. In particular, here you can examine FlowCentric BPM (overall score: 8.0; user rating: 100%) vs.

etouches (overall score: 8.4; user rating: 100%) for their overall performance. You can even see which one provides more functions that you need or which has better pricing plans for your current budget. Having a clear table to evaluate their features will significantly increase the odds of getting the best product for your company. Look closely at other areas of the software like ease-of-use, flexibility, scalability, and pricing options.

Our experts made sure to prepare reviews of all popular Business Process Management Software services available on the market, but among them these three deserved our special attention: Wrike, bpm’online studio, Promapp.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Consistent Navigation Framework
  • Design Once, Run Many
  • User Navigation
  • Windows Authentication
  • Form-based Authentication
  • Consistent Search Interface
  • Find Archived Data Easily
  • Email/SMS Notification
  • Work Routing
  • Escalations

Pricing Info

FlowCentric BPM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Touchstone Energy, MineRP, ValueMetrics

Integrations

FlowCentric integrates with the following business systems and applications:

  • DRL Barcoding
  • DbArchive
  • DocQNet
  • Hummingbird
  • ITC
  • Meridio
  • Ability
  • De Facto
  • Everest
  • GP
  • JD Edwards
  • Microsoft Dynamics AX
  • Oracle
  • Pastel
  • PeopleSoft
  • Persal
  • Pronto
  • Rascal
  • Sage ERP X3
  • Sage ERP 300 (ACCPAC)
  • SAP
  • SYSPRO
  • Microsoft BizTalk
  • Microsoft SharePoint
  • Microsoft Office Excel
  • Microsoft Office Outlook
  • EPM
  • Microsoft Project
  • Various geographic information systems (GIS)
  • On Key
  • Active Directory
  • Microsoft Dynamics CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A business process management (BPM) solution that allows businesses to fully comprehend, efficiently manage, and effectively utilize their business processes.

Company Email

talk2us@flowcentric.com

Contact No.

Company's Address

500 Makou, Monument Park X2
Pretoria, 0105
South Africa

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Registration management
  • Invitation management
  • Venue management
  • Floor/seating management
  • Travel and housing management
  • Marketing management
  • Budget management
  • Automation of team meetings
  • email marketing
  • Surveys
  • Data visualization and reports
  • Task management
  • Scheduling
  • Badges and certificates generation
  • Badge scanner

Pricing Info

etouches offers two quote-based enterprise pricing plans that vary according to the features and number of attendees. Additional features and add-ons can be added to the plan by paying additional fees. Here are the details for each plan:

Standard

  • Minimum 1000 registrations per year
  • Price drops with increasing volume
  • Access to all modules
  • 24/7 support
  • Software training included

Enterprise – fixed annual fee

  • Minimum 25000 registers per year
  • 3 years agreement
  • Unlimited events
  • 24/7 support
  • Implementation support
  • Software training included

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Google, MasterCard, IDG

Integrations

etouches integrates with the following business systems and applications:

  • Concur
  • Marketo
  • Oracle
  • Eloqua
  • Google Analytics
  • Silverpop
  • Salesforce Sales Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Event management solutions that are cloud-based and very easy to use. The solution encompasses each and every aspect of pre and post-event management.

Company Email

kroberge@etouches.com

Contact No.

Company's Address

13, Marshall Street
Norwalk, CT 06854
USA

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Every time you select a software that you think will work best for your business you shouldn’t simply focus on what experts have to say about it. Very often individual experience with the service may be different, depending on specific goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each app to give you a reliable overview of how actual users of FlowCentric BPM and etouches estimate their experience with the software. Our algorithm is built around advanced analysis of product appearances on other websites, social media and blogs, so you are going to obtain a comprehensive and reliable picture of what other customers think about every software. In this case FlowCentric BPM has a total satisfaction rating at 100% while for etouches 100% of users express they had an enjoyable experience with it.

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