Compare simplyCT vs. Five9It’s easy to our scoring system to give you a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Five9 attained 8.5 points, while simplyCT received 6.9 points. At the same time, for user satisfaction, Five9 scored 91%, while simplyCT scored 100%. Specifics of their features, tools, supported platforms, customer service, plus more are available below to give you a more accurate review. Keep in mind to get only the tools your business requires to avoid wasting cash for functions which are redundant. We did our best to prepare reviews of all popular Call Center Software solutions that you can find out there, but among them these three deserved our special attention: Five9, CallTrackingMetrics, Freshdesk.
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|Learn more about simplyCT pricing||Learn more about Five9 pricing|
|The It Factor Productions, The Devereux Foundation||Xerox, Comcast, Citrix, American Bank|
|simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017|| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
Five9 offers flexible enterprise pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Actual prices are not available on Five9’s website. Contact the vendor directly for more pricing details.
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In case you continue having second thoughts about which app will perform best in your case it may be a sensible idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how big is its online presence.For example, if you analyze Five9 LinkedIn profile you’ll learn that they are followed by 214 users. In case of simplyCT the volume of followers on their LinkedIn page is 5.