Compare simplyCT vs. Five9We are here to simplify the cumbersome process of reviewing Customer Support Software products for you. For example, on this page you can check the overall performance of Five9 (8.5) and compare it with the overall performance of simplyCT (6.9). It's also possible to match their overall user satisfaction rating: Five9 (91%) vs. simplyCT (100%). Furthermore, you can read their capabilities in detail to see which product can better tackle your company’s needs. In general, any business app should allow you to immediately check the big picture, at the same time offering you quick access to the details. Currently, the most significant products in our Call Center Software category are: Five9, CallTrackingMetrics, Freshcaller.
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
|The It Factor Productions, The Devereux Foundation||Xerox, Comcast, Citrix, American Bank|
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017|| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
|Learn more about simplyCT pricing||Learn more about Five9 pricing|
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Every time you select a solution that you are sure will be an actual asset for your team you shouldn’t only focus on what reviewers have to say about it. In many cases individual experience with the app will vary, depending on specific preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each service to give you a quick impression of how real users of Five9 and simplyCT evaluate their contact with the solution. Our system is built around advanced analysis of product mentions on other websites, social networks and blogs, so you are going to receive a complete and credible picture of what other people think about each product. In this case Five9 got a total satisfaction rating at 91% while for simplyCT 100% of people express they had a positive experience with it.