Compare Predictive Dialer vs. Five9The best Customer Support Software is a solution that can tackle your company’s unique needs. It is possible to determine which choice is best suited for your enterprise if you examine a wider range of products before you decide which one is the best. For example, Five9 and Predictive Dialer are scored at 8.5 and 7.8, respectively, for total quality and performance. Likewise, Five9 and Predictive Dialer have a user satisfaction rating of 91% and 100%, respectively, which suggests the general feedback they get from customers. Even better, talk to a regular client of the software and ask for their feedback about the solution in question. We did our best to prepare reviews of all popular Call Center Software products that you can find on the market, but among them these three deserved our special attention: Five9, CallTrackingMetrics, Freshcaller.
A call center software solution for businesses of all sizes and industries.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
| 16842 Von Karman Suite 250|
Irvine, CA 92606
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
|Learn more about Predictive Dialer pricing||Learn more about Five9 pricing|
CallTools.com Predictive Dialer’s SMB and enterprise pricing information is available only upon request. Please contact the company for details, and ask for your quote.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|List of Features|
List of Features
|HSC Marketing, SafeGate Computer Solution; Pearson Virtual Professionals, LLC||Xerox, Comcast, Citrix, American Bank|
CallTools.com Predictive Dialer supports integrations with CRM platforms such as Zoho CRM, SugarCRM, and Microsoft Dynamics CRM. It can also be integrated with the following applications and solutions using Zapier:
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
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Almost as important as useful features and customer support responsiveness are pricing packages offered by Five9 and Predictive Dialer. Although cost should not be a deciding element it’s without a doubt an important thing to consider. You should try to find a flexible pricing package that can be matched with your company size and effortlessly scaled up if your company grows. You should be certain you don’t pick packages that include advanced functionalities that you won’t use and always try to get in touch with the vendor directly because enterprises can usually benefit from discounts. You should also give a chance to a free trial or demo of every product to spend at least some time using it. It’s a useful experience that doesn’t ask you to spend any money and gives you a practical overview of what it’s like to work with Five9 and Predictive Dialer.