Compare Predictive Dialer vs. Five9When looking for the appropriate Customer Support Software for your business it is recommended that you compare the features, prices, and other critical data concerning the product and vendor. Here, you can examine the similarities and distinctions between Five9 (overall score at 8.5 and user satisfaction at 91%) and Predictive Dialer (overall score at 7.8 and user satisfaction at 100%). It's also possible to check their particulars elements, like tools, plans, costs, terms and conditions, etc. Similarly, analyze the terms thoroughly for information on hidden fees, including, setup fees, separate support plan, upgrade fees, disk space fees, and other similar charges. Our experts made sure to review all popular Call Center Software solutions offered out there, but among them these three caught our special attention: CallTrackingMetrics, Freshdesk, Five9.
A call center software solution for businesses of all sizes and industries.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
CallTools.com Predictive Dialer’s SMB and enterprise pricing information is available only upon request. Please contact the company for details, and ask for your quote.
Five9 offers flexible enterprise pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Actual prices are not available on Five9’s website. Contact the vendor directly for more pricing details.
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
| 16842 Von Karman Suite 250|
Irvine, CA 92606
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
|Learn more about Predictive Dialer pricing||Learn more about Five9 pricing|
|HSC Marketing, SafeGate Computer Solution; Pearson Virtual Professionals, LLC||Xerox, Comcast, Citrix, American Bank|
CallTools.com Predictive Dialer supports integrations with CRM platforms such as Zoho CRM, SugarCRM, and Microsoft Dynamics CRM. It can also be integrated with the following applications and solutions using Zapier:
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
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Both Five9 and Predictive Dialer were reviewed by a panel of independent B2B experts who conducted a thorough study of all key elements of each solution. Their total score was prepared by means of unique SmartScore model which calculates an individual partial score to every element including: main features, customer support, mobile device support, security, user satisfaction and market presence. Here at FinancesOnline we know useful features are not the only factor crucial to a company so we do our best to pay attention to all facets of a service before calculating its final score.