Compare FocalScope vs. Five9When you compare Five9 and FocalScope, you can actually see which Customer Support Software product is the better alternative. This means that your business can select the most productive and efficient software. You can study the details, like available tools, prices, plans offered by each vendor, offer conditions, etc. We also let you check their all round scores to know which one appears to be better. Five9 has 8.5 points for overall quality and 91% rating for user satisfaction; while FocalScope has 8.2 points for overall quality and N/A% for user satisfaction. You can also assess which software business is more reliable by sending an an email question to both vendors and see which one replies faster. In case you you would like to quickly locate the best Call Center Software according to our experts we suggest you try out these services: CallTrackingMetrics, Freshcaller, Five9.
FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
|DHL, American Express, Singtel||Xerox, Comcast, Citrix, American Bank|
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Small Cloud – $9/agent/month
Cloud – $39/agent/month
On-Premise – $39/agent/month
Phone System – Built-in Add-on
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
|Learn more about FocalScope pricing||Learn more about Five9 pricing|
FocalScope integrates with the following business systems and applications:
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
|Small Business | Large Enterprises||Small Business | Large Enterprises | Medium Business|
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Almost as crucial as useful features and customer support quality are pricing packages offered by Five9 and FocalScope. Although pricing should not be the sole aspect it’s without a doubt a significant thing to think about. You should count on a flexible pricing package that can be adjusted to your business size and effortlessly scaled up if your business grows. Make sure you don’t select plans that have extra tools that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can often benefit from special pricing. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to invest any money and gives you a solid overview of what it feels like to work with Five9 and FocalScope.