Compare EVS7 vs. Five9Getting the ideal Customer Support Software product is all about evaluating different solutions and identifying the top software for your specific needs. Our unique system gives you a brief look at the general rating of Five9 and EVS7. For overall quality and performance, Five9 scored 8.5, while EVS7 scored 7.1. On the other hand, for user satisfaction, Five9 earned 91%, while EVS7 earned N/A%. Below you can also verify their functionalities, terms, plans, etc. to find out which software will be more suitable for your needs. One key feature to check is if the application lets you to enable and disable permissions on various types of users to limit the exposure of any sensitive business data. In case you you have to quickly find the optimal Call Center Software according to our experts we advise you try out the following products: Freshcaller, CallTrackingMetrics, Five9.
|Monthly payment | Annual Subscription||Quote-based|
EVS7 is a well-rounded, cloud-based call center service solution.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
EVS7 offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Cricket – $59/agent/month, $39/agent/month/annual billing, $49/agent/month/quarterly subscription
Dolphin – $89/agent/month, $69/agent/month/annual billing, $109/agent/month/quarterly subscription
Parrot – $89/agent/month, $39/agent/month/annual billing, $119/agent/month/quarterly subscription
All plans include:
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
|Walgreens, Century21, Disney||Xerox, Comcast, Citrix, American Bank|
| 16475 Dallas Parkway Suite 350|
Addison, TX 75001
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
|Types of Support|
Types of Support
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Learn more about EVS7 pricing||Learn more about Five9 pricing|
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Almost as important as features and user support level are pricing options given by Five9 and EVS7. Although price should not be the only factor it’s surely an important thing to think about. You should try to find a flexible pricing package that can be matched with your team size and painlessly scaled up when your team develops. Be sure that you don’t pick pricing plans that have advanced functionalities that you won’t use and always make an effort to contact with the vendor directly because big companies can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to spend any money and offers a solid overview of what it feels like to work with Five9 and EVS7.