MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare FieldPoint vs Project Insight

What is better FieldPoint or Project Insight? Buying the ideal Project Management Software for your organization is key to increasing your company’s efficiency. In our platform, it's easy to examine a wide range of solutions to see which one is the appropriate software for your requirements. Here you can match FieldPoint vs. Project Insight and check out their overall scores (8.0 vs. 8.6, respectively) and user satisfaction rating (100% vs. 100%, respectively).

It's also possible to look at the details of costs, terms and conditions, plans, features, tools, and more, and decide which software offers more benefits for your business. As a rule of thumb, choose the software that allows you to change the features and subscription plan to address your sales growth or lack of it.

Our experts made sure to review all popular Field Service Management Software - FSM products available out there, but among all the ones we reviewed these three deserved our special attention: Salesforce Field Service Lightning, Freshdesk, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Work Order Management
  • Scheduling and Dispatch
  • Field Service Mobile App
  • Contract Management
  • Subcontractor Management
  • Project and Job Costing
  • Business Intelligence
  • Internet of Things
  • Deployment
  • Mobile Checklist

Pricing Info

Contact FieldPoint for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Kraft Power, Creative Realities, Aegis Chemical

Integrations

FieldPoint integrates with the following business systems and applications:

  • Microsoft Dynamics GP
  • NetSuite
  • Intacct
  • Quickbooks
  • Avalara
  • Vertax

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Fieldpoint offers an end to end field service management, project job costing, and preventative maintenance system.

Company Email

sales@fieldpoint.net

Contact No.

Company's Address

Fieldpoint Service Applications, Inc.
2660 Sherwood Heights Drive, Unit 103
Oakville, ON L6J 7Y8
USA

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • APIs
  • Auto-Alerts
  • Baselines
  • Billable and Non-Billable Work Items
  • Budgeting and Costing
  • Calendars
  • Collaboration
  • Cross-Project Resource Allocation
  • Custom Fields
  • Customization Capabilities
  • Data Import/Export To MS Projects
  • Document Management
  • Email Notifications
  • Executive Dashboards
  • Expense Tracking
  • File Sharing
  • Financial Indicators
  • In-Line Editing
  • Intelligent Project Scheduling
  • Interactive Gantt Charts
  • Issue Tracking
  • Mobile App for iPhone and Android
  • Permissions and Security
  • Personal Calendars
  • Personalized Dashboards
  • Professional Services Management
  • Project Percentage Completion Reporting
  • Project Portfolio Management
  • Project Scheduling
  • Project Scorecards
  • Project Templates
  • Real-Time Team Updates
  • Resource Management
  • Risk Management
  • Scheduling
  • Task Management
  • Time and Expense Entry
  • Time Tracking
  • To-Do’s
  • Version Control
  • Work Management
  • Workflow and Approvals

Pricing Info

Project Insight offers different enterprise pricing plans for teams of all sizes.

PI#team™ – Free Forever

This plan is created for simple teams. It is inclusive of the following features:

  • Unlimited Users
  • Basic functionality
  • VirtualPM™ for Slack
  • SaaS/mobile friendly
  • Online help
  • Paid Add-Ons Available

PI#business™ – $45/power user/month

This plan is created for small teams. Available for billing on a monthly or yearly basis, it is inclusive of the following features:

  • Minimum of 5 users
  • Free 7 day trial
  • Core features
  • Add-Ons
  • VirtualPM™ for Slack
  • SaaS/mobile friendly
  • Online help

PI#enterprise™ – $65/power user/month

This plan is created for large teams. Available for billing on a yearly basis, it is inclusive of the following features:

  • Minimum of 5 users
  • Free 7 day trial
  • All Features
  • Add-Ons
  • VirtualPM™ for Slack
  • SaaS or on premise
  • One-on-one support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

University of Kentucky Healthcare, ICU Medical, and Avaya

Integrations

Project Insight has a robust REST API that lets it integrate with a large number of applications and business systems. Among the many platforms it can support are:

  • BOX
  • Microsoft Office
  • Microsoft Outlook
  • Quickbooks
  • JIRA
  • Salesforce
  • Microsoft Project
  • Slack
  • Azure Devops
  • Zendesk
  • G-Suite
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise web-based project management software that is easy to use and offers powerful features for project managers.

Company Email

info@projectinsight.net

Contact No.

Company's Address

230 Commerce, Suite 285
Irvine, CA 92602
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score

Please keep in mind that even though both FieldPoint and Project Insight may have an excellent array of features every app might be aimed at a different company size. If you are analyzing various solutions you should pay attention to a company size they are catering to. Specific elements might scale up effectively for huge enterprises but if you run a small or mid-sized company it’s often more sensible to stay away from paying for customized functionalities that you might never actually use.

Page last modified