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Compare FieldPoint vs NetDispatcher

What is better FieldPoint or NetDispatcher? Reviewing products to find the best Project Management Software need not be tough. On our review platform, you can easily match FieldPoint and NetDispatcher and immediately see their unique elements. We allow you to take a look at their uniqe benefits, supported devices, level of support, costs, terms, and more.

You can also examine their overall score (8.0 for FieldPoint vs. 6.5 for NetDispatcher) and overall customer satisfaction level (100% for FieldPoint vs. 100% for NetDispatcher). Devote time to compare your best options and determine which one is right for your company. Similarly, you have to consider the software company’s credibility; are they reliable and will they still be around a few years from now?

In case you you want to quickly decide on the top Field Service Management Software - FSM according to our experts we advise you examine the following services: Freshdesk, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Work Order Management
  • Scheduling and Dispatch
  • Field Service Mobile App
  • Contract Management
  • Subcontractor Management
  • Project and Job Costing
  • Business Intelligence
  • Internet of Things
  • Deployment
  • Mobile Checklist

Pricing Info

Contact FieldPoint for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Kraft Power, Creative Realities, Aegis Chemical

Integrations

FieldPoint integrates with the following business systems and applications:

  • Microsoft Dynamics GP
  • NetSuite
  • Intacct
  • Quickbooks
  • Avalara
  • Vertax

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Fieldpoint offers an end to end field service management, project job costing, and preventative maintenance system.

Company Email

sales@fieldpoint.net

Contact No.

Company's Address

Fieldpoint Service Applications, Inc.
2660 Sherwood Heights Drive, Unit 103
Oakville, ON L6J 7Y8
USA

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 6.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Simple, form-based work orders
  • Streamlined customer follow up ordering
  • Task management
  • Task reminders
  • Real-time dispatch
  • Drag-and-drop scheduling
  • Real-time reporting
  • Send and receive job updates instantly
  • Eliminate paperwork
  • Automate time tracking

Pricing Info

Silver Plan – $19/month/user (billed annually)

  • Core Field Service Management
  • Automation and Triggers
  • Time and Attendance
  • Mobile
  • Invoicing and Payment
  • Spot GPS Tracking
  • Online Training Academy
  • Email Support

Gold Plan – $29/month/user (billed annually)

  • All Silver Plan features
  • Free Email and Phone Support
  • 1-on-1 Training Sessions
  • Weekly Training Plans
  • Integrations (QuickBooks, Sage, VersAccounts, MS NAV)

Platinum Plan – Custom Pricing

  • All Gold Plan features
  • Customized Weekly Training Plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Prescription Landscape Inc., Papua Merchandising, DYMAX

Integrations

NetDispatcher integrates with the following business systems and applications:

  • QuickBooks
  • Sage
  • Microsoft Dynamics NAV
  • TimeOffManager Online Edition
  • American Home Shield

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

NetDispatcher is widely used by professionals in many industries including landscaping, HVAC, manufacturing, and other verticals.

Company Email

info@netdispatcher.com

Contact No.

Company's Address

25510 McDonald Rd
Houston, TX 77380

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

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Popular Alternatives

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Score

In the event you are still having doubts about which software will work best in your case it might be a good idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular a given service is and how wide is its online presence. For instance, in case of Facebook FieldPoint has 28 likes on their official profile while NetDispatcher profile is liked by 54 users.

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