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Compare FieldEdge vs Salesforce Field Service Lightning

What is better FieldEdge or Salesforce Field Service Lightning? There are lots of Project Management Software products in the market these days. The simplest way to find out which product fits your needs best is to examine them side by side. For instance, here you can compare FieldEdge and Salesforce Field Service Lightning for their overall score (7.8 vs. 9.4, respectively) or their user satisfaction rating (100% vs. 100%, respectively).

You can also check their features and pricing stipulations along with other useful details below. When matching products be sure to examine their corresponding features and mark their differences to obtain a clearer picture of both deals. What is more bear in mind to check non-core features including security, backup, intuitiveness, and helpdesk support.

As of now, the top services in our Field Service Management Software - FSM category are: Freshdesk, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduling
  • Dispatching
  • Customer management
  • Service agreement management
  • Performance reporting
  • Dashboards
  • Mobile CRM
  • Quotes
  • Invoicing
  • Price presentation
  • Mobile dispatching
  • Contact management
  • Technician scheduling
  • Work order management
  • Service history tracking
  • Customer database
  • Inventory items tracking
  • Job tracking

Pricing Info

FieldEdge Office and Mobile’s enterprise pricing data is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tobey Karg Service Agency, Popejoy Inc, Furnace World

Integrations

FieldEdge integrates with the following business systems and applications:

  • QuickBooks
  • Sage Intacct
  • Twillio

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Simple, yet powerful field service management software for a variety of industries, including HVAC, electrical, plumbing, commercial equipment & locksmith.

Company Email

sales@fieldedge.com

Contact No.

Company's Address

550 Pharr Road, Suite 560
Atlanta, GA 30305
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

No Project Management Software will manate to cover all the needs of a specific team. While main features of FieldEdge and Salesforce Field Service Lightning should matter you should also thoroughly examine the integrations provided by each service. Quote frequently your team will already be using some other SaaS software in your company and it’s much wiser to choose products that integrate well with each other. If you do that you can ensure an effortless transfer of data between your teams and apps, which can considerably reduce time wasted on migrating between one software and the next.

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