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Compare FieldAware vs SmartQ

What is better FieldAware or SmartQ? Finding the perfect Project Management Software product is all about comparing numerous solutions and identifying the top application for your specific needs. Our proprietary process provides you with a quick look at the general rating of FieldAware and SmartQ. For overall quality and performance, FieldAware scored 8.3, while SmartQ scored 7.4. On the other hand, for user satisfaction, FieldAware earned 100%, while SmartQ earned 98%.

Below it's also possible to verify their features, terms, plans, etc. to see which program will be more suitable for your situation. An important aspect to check is whether the app lets you to enable and disable restrictions on various types of users to secure any confidential corporate data.

We realize that not all businesses have enough time to try out dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Field Service Management Software - FSM category are: Freshdesk, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile
  • Time and Labor
  • Mobility & Time Sheets
  • Mobile Invoice Generation
  • Invoice Integration
  • Customizable Invoice Templates
  • Invoicing Spec Sheet
  • Data Capture and Business Analytics
  • Business Management Spec Sheet
  • Scheduling and Dispatch
  • Work Orders
  • Scheduling & Dispatch Spec Sheet
  • Quotes
  • Quotes Spec Sheet
  • Executive Dashboards
  • Executive Dashboards Spec Sheet
  • Self Service Portal
  • Roles and Rights

Pricing Info

Pricing available by quote. Contact FieldAware directly for pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sun Oil Limited, Builder Security Group, Thermo King, Pebble Technology International, Powermax Contracting Ltd.

Integrations

FieldAware supports integration with the following business systems and applications:

  • NetSuite

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Seeing is Believing. Get Complete Visibility into Your Service Operations.

Company Email

Contact No.

Company's Address

111 North Canal, Suite 177
Chicago, IL 60606

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Board View, List View, and Ticket View
  • Customize project roles
  • Customize your ticket fields
  • Customize your workflow
  • Email notifications and private notes
  • Export tickets to Excel and CSV
  • External access for non-registered users
  • iPhone and iPad apps
  • Project performance report
  • Share notes and files
  • Threaded discussions and file attachments
  • Ticket form designer
  • Tickets by email or form
  • Track tasks, issues, and tickets
  • Unified notes and files area across all the tickets

Pricing Info

SmartQ offers two plans and a 30-day free trial.

Basic: $5 user/month

  • Unlimited project boards
  • 5GB x users storage
  • Email notifications
  • 256-bit SSL encryption
  • Reports

Pro: $8 user/month

  • Unlimited project boards
  • 1GB x users storage
  • Email notifications
  • 256-bit SSL encryption
  • Reports
  • Custom ticket fields

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Not available

Integrations

SmartQ can import data from 5pm (www.5pmweb.com) or any CSV file. It also has a GApps version. The company is currently working to add integration with Google Drive, Dropbox, and OneBox.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SmartQ is an agile project management tool built around a visual task board. It allows you to easily distribute work and collaborate with your team online.

Company Email

support@getsmartQ.com

Contact No.

Company's Address

Disarea LLC, P.O. Box 488, Wake Forest, NC 27588, USA

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

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Score

No Project Management Software will be perfect enough to cover all the needs of a specific team. While core features of FieldAware and SmartQ should matter you should also carefully examine the integrations supported by a given product. In many cases you will already be using some other B2B software in your company and it’s much wiser to select apps that integrate well with one another. If you do that you can guarantee a reliable exchange of information between your teams and software used, which can really reduce time spent on migrating between one solution and the other.

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